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Customer Service Representative

4 weeks ago

Traverse City, Michigan, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience in our store
  • Assist customers in selecting the right products and services to meet their needs
  • Process sales transactions accurately and efficiently
  • Build and maintain strong relationships with customers, understanding their needs and preferences
  • Meet or exceed sales targets, while maintaining high levels of customer satisfaction
  • Stay up-to-date with product knowledge, including features, benefits, and applications
  • Participate in visual merchandising and store displays to create an engaging shopping environment
  • Work collaboratively with colleagues to achieve sales goals and support store operations
Requirements
  • High school diploma or equivalent required
  • Previous customer service or sales experience preferred
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds, with or without reasonable accommodation
What We Offer

As a Customer Service Representative at Sherwin-Williams, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.