Customer Service Representative

4 weeks ago


Traverse City, Michigan, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for all customers
  • Answer customer inquiries and resolve any issues in a timely and professional manner
  • Process sales transactions accurately and efficiently
  • Assist customers in finding the products they need, and provide recommendations when necessary
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Maintain a clean and organized store environment, including the sales floor and stockroom
  • Participate in visual merchandising and store displays to create an engaging shopping experience
  • Comply with all company policies and procedures, including those related to customer service, sales, and inventory management
Requirements
  • High school diploma or equivalent required
  • Previous customer service or sales experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Customer Service Specialist with Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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