Guest Services Coordinator

1 week ago


Chesterfield, Missouri, United States The Lash Lounge Chesterfield - Dierbergs Market Place at Baxter Full time
Job Overview

Compensation and Benefits:

  • Performance-based bonuses
  • Employee discounts available
  • Flexible working hours
  • Complimentary snacks and meals
  • Provided uniforms
  • Opportunities for training and professional growth
  • Company events and gatherings
  • Competitive pay structure
  • Career advancement potential
  • Paid time off benefits

ABOUT US:
The Lash Lounge Chesterfield is a family-owned and operated beauty salon specializing in eyelash services. As part of a larger network of over 134 locations nationwide, we provide a wide range of treatments including Eyelash Extensions, Lash Perming, Brow Tinting, and more. Our salon prides itself on creating a luxurious and welcoming environment, prioritizing the health and beauty of our clients' natural lashes. We embody the principles of P.A.S.S.I.O.N (Professionalism, Appreciation, Service Orientation, Integrity, Ownership, Never Give Up Attitude), ensuring every guest feels valued and beautiful.


POSITION SUMMARY:
We are seeking an enthusiastic and skilled Front Desk Associate/Concierge to enhance our guest experience. The ideal candidate will focus on delivering exceptional customer service, promoting membership options, and maintaining a positive atmosphere within the salon. Responsibilities include driving membership and retail sales, scheduling appointments, and collaborating with our talented lash stylists. If you are passionate about sales and customer service, we encourage you to consider this opportunity.


KEY RESPONSIBILITIES:

  • Boost membership and retail sales.
  • Welcome guests and ensure a superior customer experience.
  • Manage appointment bookings through various channels.
  • Assist with inventory management and salon operations.
  • Uphold a clean and inviting salon environment.
  • Participate in monthly staff meetings and training sessions.

ESSENTIAL QUALIFICATIONS:

  • Minimum of 1 year in customer service or retail sales preferred.
  • Strong attention to detail and organizational skills.
  • Ability to thrive in a fast-paced environment.
  • Availability to work weekends and some evenings.
  • Flexible scheduling is a must.

WHY WORK WITH US?

  • Supportive and positive work environment.
  • Hourly wage with bonuses for membership sales.
  • Paid personal time off after six months of employment.
  • Complimentary salon services for employees.
  • 50% discount on retail products for staff.
  • Discounted services for friends and family.


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