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Call Center Representative

1 month ago


Wilmington, North Carolina, United States PeopleShare Full time
Job Title: Call Center Agent

We are seeking a skilled Call Center Agent to join our team at PeopleShare. As a Call Center Agent, you will be responsible for responding to inbound and outbound calls, collecting information from patients, and providing excellent customer service.

Key Responsibilities:
  • Respond to inbound and outbound calls
  • Collect information from patients and log into computer
  • Provide excellent customer service to patients, healthcare professionals, and insurance carriers
  • Process patient prescription needs successfully
Requirements:
  • High School Diploma or GED
  • Experience in a call center, customer service, insurance, benefits, marketing, sales, retail, or related area a plus
  • Strong attention to detail and interpersonal skills

PeopleShare is an equal opportunity employer and welcomes applications from diverse candidates. We offer a dynamic work environment and opportunities for growth and development.