Fitness Center Representative

4 weeks ago


Wilmington, North Carolina, United States Crunch Fitness Full time
Job Summary

Crunch Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our fitness centers.

Key Responsibilities
  • Provide exceptional customer service to members and guests, ensuring a positive and welcoming experience.
  • Check in members and guests, facilitate messages on club software, and answer phones in a courteous and professional manner.
  • Communicate special events and promotions to members and guests.
  • Maintain a clean and organized work area, and assist with projects as delegated by club management.
  • Follow all policies and procedures outlined in the Employee Handbook.
Requirements
  • Fluent in English.
  • Proficient reading and writing skills.
  • Computer skills.
  • Strong customer service skills.
What We Offer

At Crunch Fitness, we offer a dynamic and supportive work environment, opportunities for advancement, and a comprehensive benefits package. If you are passionate about health and fitness, and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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