IT Systems Process Specialist

2 weeks ago


Akron, Ohio, United States Smithers Full time

As a key collaborator with our operational divisions at Smithers, the Systems Process Engineer will be responsible for the design, execution, and oversight of a suite of IT-related processes utilized by our technology teams. The successful candidate will demonstrate a strong history of effectively managing and enhancing top-tier IT processes, services, and systems. Our expansion at Smithers necessitates the creation of new processes to support both our growing office locations and our established sites. This encompasses processes for licensing, provisioning, ticketing, securing, and maintaining a range of cloud-based IT technologies deployed across the organization.

Key Responsibilities include but are not limited to:

  • Management of Help Desk Tier 2 Processes, which includes the formulation and execution of metrics, process enhancements, change management protocols, and overseeing relationships with vendors and internal IT teams.
  • Alignment of Baseline Security and Intune Deployment & Support Processes, which involves utilizing Autopilot for the installation of security software and required applications.
  • Oversight of Licensing Processes, which includes managing third-party contracts to fulfill our internal service level agreements.
  • Administration of shared service technologies and support for Data Center and Cloud Systems Maintenance. This includes technologies such as ShareFile and SharePoint, along with responsibility for consolidated Patch Management across Smithers.
  • Assistance with Baseline Security and Intune Deployment Support Services.
  • Enforcement and compliance with Smithers IT policies.
  • Support for Remote Hands and Coverage during Vacations and Holidays, ensuring seamless IT operations.
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
  • Strong written and verbal communication skills, along with interpersonal abilities. Experience in documentation and record management is essential.
  • In-depth knowledge of IT systems, licensing, and security protocols.
  • Exceptional problem-solving and analytical capabilities.
  • Experience in vendor management is advantageous.
  • Preferred IT certifications (e.g., ITIL, CompTIA).


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants based on inquiries about their own or others' compensation, except as required by law.

  • Akron, Ohio, United States Smithers Full time

    As a vital collaborator with our operational divisions at Smithers, the Systems Process Engineer will be responsible for the design, execution, and oversight of a suite of IT-related processes that will be employed by our IT teams. The ideal candidate will possess a solid history of success in managing and enhancing top-tier IT processes, services, and...


  • Akron, Ohio, United States International Staff Consulting Full time

    Compensation: $120,000 - $130,000 Per Year + PAID RelocationAs a Senior Process Control Specialist, you will leverage your technical expertise to design, maintain, and enhance the process control and safety systems utilized in our chemical and specialty materials production.Key Responsibilities:Provide technical leadership and support for the site's...


  • Akron, Ohio, United States Performance Health Holdings Inc Full time

    Join Our Team as a Manufacturing Process SpecialistPerformance Health Holdings Inc is on the lookout for a dedicated Manufacturing Process Specialist to enhance our operations. This role is pivotal in overseeing and refining manufacturing processes, ensuring the highest standards of quality and efficiency.Key Responsibilities:Manufacturing Support:Expertise...


  • Akron, Ohio, United States Solvenow Inc. Full time

    About the JobJob Summary:Solvenow Inc. is seeking a highly skilled Process Instrumentation Specialist to join our team. As a key member of our engineering department, you will be responsible for designing, implementing, and maintaining process instrumentation and control systems for our clients.Key Responsibilities:Perform as lead discipline engineer on...


  • Akron, Ohio, United States Summa Health System Full time

    Position OverviewThe Grievance and Appeals Processing Specialist is responsible for the meticulous creation and organization of grievance and appeal (G&A) documentation for thorough investigation.This role ensures that all communications regarding grievances and appeals from members and providers are executed punctually, adhering to CMS regulations. This...


  • Akron, Ohio, United States Hire Military Talent Full time

    Overview:Become a vital member of our organization as a Control Systems Specialist, where you will lead the design, execution, and troubleshooting of automation systems for water treatment technologies.Key Responsibilities:Utilize engineering documents to implement and diagnose automation systems.Generate and/or modify P&IDs, electrical schematics, and...


  • Akron, Ohio, United States Summa Health System Full time

    Job Summary:We are seeking a skilled Electrical Systems Specialist to join our team at Summa Health System. As an Electrical Systems Specialist, you will be responsible for installing, troubleshooting, repairing, and performing maintenance on a wide variety of electrical equipment and components.Key Responsibilities:Installs and maintains electrical systems,...


  • Akron, Ohio, United States Cleveland Clinic Full time

    Position Overview:Under the direct oversight of the Supervisor of Surgical Processing and Support Services, the Certified Sterile Processing Specialist is responsible for training in various functions within the Sterile Processing Department. Training and Responsibilities:This role is designed as an entry-level position, with the duration of training...


  • Akron, Ohio, United States CPS Full time

    Position Overview:As a Senior Process Engineering Specialist, you will play a pivotal role in the advancement of our manufacturing processes within the specialty chemicals sector. This position is integral to our operations, focusing on the development and optimization of production methodologies.Key Responsibilities:1. Formulate and refine process designs...


  • Akron, Ohio, United States Pyrovio Full time

    About the RolePyrovio is seeking a highly skilled Business Process Consultant to join our team. As a key member of our organization, you will play a critical role in helping our clients achieve their business goals through process improvement and development.Key ResponsibilitiesProcess Improvement: Develop and implement process improvement initiatives within...


  • Akron, Ohio, United States Smithers Full time

    Job SummaryWe are seeking a highly skilled IT Systems Process Engineer to join our team at Smithers. As a strategic partner to our operating Divisions, you will design, implement, and manage a set of IT related processes that will be utilized by our IT teams.Key ResponsibilitiesProcess Management: Develop and implement metrics, process improvement, change...


  • Akron, Ohio, United States Russ Hadick & Associates Full time

    Position Overview:Are you a seasoned Aerospace Systems Reliability Specialist with a strong technical background? Do your skills in electromechanical systems distinguish you from others in the field? If so, we have an exciting opportunity for you.About Us:Russ Hadick & Associates, recognized by Forbes as one of the leading recruiting firms in the nation, is...


  • Akron, Ohio, United States Summa Health System Full time

    Position OverviewThe Grievance and Appeals Processing Specialist is responsible for the meticulous creation and organization of grievance and appeal (G&A) documentation for thorough investigation.This role ensures that all communications regarding G&A from both Members and Providers are executed punctually, adhering to CMS regulations. This includes the...


  • Akron, Ohio, United States Aurora Innovations Full time

    Aurora Innovations takes on a vital responsibility for the stability of our healthcare system on behalf of the law: With our social medical assessment and consultation, we ensure that our statutory health and long-term care insurance is fair and transparent. We stand on the side of the insured and contributors who rely on a functioning solidarity system. We...


  • Akron, Ohio, United States VetJobs Full time

    About the RoleVetJobs is seeking a highly skilled Business Process Improvement Specialist to join our team. As an Associate Business Process Analyst, you will play a crucial role in analyzing and making recommendations for changes to internal processes and/or standards/specifications to create more efficient and economical operations for our organization and...


  • Akron, Ohio, United States The K Company, Inc. Full time

    Job OverviewWe are a leading provider of residential and commercial HVAC services, seeking a skilled and customer-focused individual to join our team as a Residential HVAC System Installation Specialist.Key ResponsibilitiesInstall and start-up various residential HVAC products, including furnaces, heat pumps, ductless splits, humidifiers, water heaters, and...


  • Akron, Ohio, United States Intralox Full time

    **About Intralox**Intralox is a leading provider of innovative conveyor equipment solutions, utilizing modular plastic conveyor belts to drive business growth worldwide.**Our Mission**We strive to deliver exceptional value to our customers through our commitment to quality, innovation, and customer satisfaction.**Job Summary**We are seeking a highly skilled...


  • Akron, Ohio, United States Flexsys Full time

    About FlexsysFlexsys is a leading global supplier of rubber chemicals and solutions, dedicated to delivering innovative products and services that enhance the performance and efficiency of tire manufacturers and other rubber product producers.Job SummaryWe are seeking a highly experienced Senior Process Development Engineer to join our team at the Akron...


  • Akron, Ohio, United States Structural Building Systems Full time

    Job OverviewWe are seeking a knowledgeable Steel Fabrication Specialist with expertise in rigging and steel connection techniques. The ideal candidate should possess a solid understanding of crane signaling and fall protection measures.Experience in welding, particularly with joists, bridging, and deck installation, is advantageous. Familiarity with bolt...


  • Akron, Ohio, United States JMI Recruiting Services, LLC Full time

    We are currently collaborating with a prominent industrial manufacturer to identify a qualified CMMS Analyst.Key Responsibilities:Oversee the administration and optimal utilization of the CMMS software (Maintenance Connection).Manage and enhance maintenance processes, ensuring data accuracy, producing detailed reports, and assisting the maintenance team with...