Sales Department Clerk

4 weeks ago


Los Angeles, California, United States Mattel Full time
The Opportunity

We are seeking a highly skilled Sales Department Clerk to join our team at American Girl Retail Los Angeles. As a Sales Department Clerk, you will be responsible for providing exceptional sales assistance to our customers in a fast-paced retail environment.

Key Responsibilities
  • Approach and assist customers promptly, handling multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise.
  • Share information on store events, promotions, and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on a timely basis.
  • Provide assistance to accomplish team and company goals.
Requirements
  • Sales experience in the specialty retail or service industry is preferred.
  • Must possess basic computer skills and some experience using a POS System.
  • Must be willing to work a flexible retail schedule, including days, nights, and weekends.
About Us

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, and more. Our products are sold in more than 195 countries in collaboration with the world's leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022. We welcome all job seekers, including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.



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