American Girl Retail Sales Associate

4 weeks ago


Los Angeles, California, United States Mattel, Inc Subsidiaries Full time
Job Summary

We are seeking a dynamic and customer-focused Sales Department Clerk to join our team at American Girl Retail in Los Angeles. As a key member of our sales team, you will provide exceptional customer service, assist with sales and inventory management, and contribute to a positive and inclusive store environment.

Key Responsibilities
  • Provide prompt and efficient sales assistance to customers, handling multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise.
  • Share information on store events, promotions, and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on a timely basis.
  • Provide assistance to accomplish team and company goals.
Requirements
  • Sales experience in the specialty retail or service industry preferred.
  • Basic computer skills, with some experience using a POS System, preferable.
  • Ability to work a flexible retail schedule, including days, nights, and weekends.
About Us

American Girl is a subsidiary of Mattel, Inc., a leading global toy and family entertainment company. We are committed to creating innovative products and experiences that inspire fans, entertain audiences, and develop children through play. Our company values diversity, inclusion, and employee well-being, and we strive to create a workplace where everyone feels respected, included, and heard.



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