Sales Department Clerk
4 weeks ago
The Sales Department Clerk (Retail Associate) is a dynamic role located at AG Retail Los Angeles, reporting directly to the Sales Manager. We seek a highly skilled individual with exceptional interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer-oriented environment.
Key Responsibilities:- Approach, acknowledge, and assist customers promptly, handling multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
- Share information on store events, promotions, and activities with customers.
- Promptly and accurately process all point-of-sale transactions.
- Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Communicate merchandise and service needs to management on a timely basis.
- Provide assistance to accomplish team and company goals.
- Sales experience in the specialty retail or service industry is preferred.
- Must possess basic computer skills, with some experience using a POS System, preferable.
- Must be willing to work a flexible retail schedule, including days, nights, and weekends.
Hourly Rate: The base hourly rate for this position is between $17.00 and $19.50. This range is indicative of projected hiring range, however, the base hourly rate will be determined based on a candidate's work location, skills, and experience.
Additional Information: Don't meet every single requirement? At Mattel, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How We Work: American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose by employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts, and working closely together always brings better results.
- We innovate: At Mattel, we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
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