Patient Financial Services Representative

4 weeks ago


GondrecourtleChâteau, Grand Est, United States United Family Medicine Full time
Job Summary

Riverland Community Health (RCH) is a Federally-Qualified Health Center in St. Paul, where patients receive community-based Family Practice medical care in addition to mental health, dentistry, social work and other integrated services.

Key Responsibilities
  • Provide insurance and financial assistance to patients who lack access to healthcare and health insurance, or are underinsured.
  • Enroll eligible uninsured and underinsured patients in the RCH Sliding Fee Discount Program based on FPL and family size.
  • Review Sliding Fee Discount Program enrollee applications every six-months and facilitate the application renewal process.
  • Provide structured patient education on health coverage, engage in follow-up conversations and offer renewal assistance for enrolled individuals.
  • Network with appropriate organizations to provide materials to patients, community members, partner organizations and businesses to build coverage option awareness.
Requirements
  • Strong customer service skills.
  • Excellent written and verbal communication abilities.
  • Ability to work independently or on a team.
  • Skill in identifying problems, problem solving and resolution.
  • Ability to analyze patient accounts.
  • Knowledge of basic account principles.
  • Knowledge of insurance requirements for third party payers, Medicare and Medicaid.
  • Knowledge of federal, state and local sources of funding.
  • Knowledge of regulations and laws regarding appropriate use of patient health information.
  • Knowledge of medical terminology.
Education/Experience
  • High School Graduate or GED is required.
  • Two years of post-high school education or Associate's degree is preferred.
  • At least 2 years previous patient financial service experience in a community clinic setting is required.
  • Knowledge of insurance requirements for third party, Medicare, MNSure and Medicaid is required.
  • Knowledge of sliding fee scales and components is required.
Certificates, Licenses, Registrations
  • MNSure Navigator Certification is Required.
Work Environment

Work is performed in a clinic office environment. Contact with staff, patients and outside agencies. Possible exposure to communicable disease and medical preparations common to clinic environment.



  • Gondrecourt-le-Château, Grand Est, United States Securian Financial Full time

    Job Overview:We are seeking a skilled and empathetic Contact Center Senior Representative to join our team at Securian Financial. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, advisors, channel partners, and distributors through phone, email, and/or chat in an inbound service center....


  • Gondrecourt-le-Château, Grand Est, United States Broadridge Financial Solutions , Inc. Full time

    Job DescriptionBroadridge Financial Solutions, Inc. is seeking a highly skilled Client Services Representative to join our dynamic team. As a Client Services Representative, you will be responsible for maintaining efficient and effective communication with our subscribers, conducting training calls on digital tools, and promoting Broadridge services and...


  • Gondrecourt-le-Château, Grand Est, United States Securian Financial Full time

    Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Senior Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products.Responsibilities:Provide timely and accurate responses...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job Summary:This role is responsible for completing the financial clearance process within patient access, including scheduling and registration activities, insurance eligibility, and point-of-service collections. The ideal candidate will demonstrate exceptional customer service skills, articulating information in a clear and concise manner to patients,...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Overview:M Fairview Health Services has an opening for a Patient Registration representative to work at the Midway Clinic. The M Fairview Health Services Midway Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, providing an excellent work-life balance.This is a 0.85 FTE (68 hours per...


  • Gondrecourt-le-Château, Grand Est, United States NovaCare Rehabilitation Full time

    Patient Service Specialist Job DescriptionWe are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key Responsibilities:Greet new and...


  • Gondrecourt-le-Château, Grand Est, United States Biolife Plasma Services Full time

    At BioLife Plasma Services, we are committed to providing exceptional customer service and ensuring the quality of our plasma donations. As a Medical Customer Service Representative, you will play a critical role in this process.Key Responsibilities:Screen new and repeat donors to ensure their safety and eligibility for donationTake and record donor vital...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job Title: Patient Services CoordinatorOverviewWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Fairview Health Services. As a key member of our rehabilitation services team, you will be responsible for providing exceptional patient care and administrative support.ResponsibilitiesComplete scheduling...


  • Gondrecourt-le-Château, Grand Est, United States Ideal Credit Union Full time

    We are seeking a highly skilled Member Service Representative I to join our team at Ideal Credit Union. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving any issues they may have.The ideal candidate will have prior experience in customer service,...


  • Gondrecourt-le-Château, Grand Est, United States CVS Health Full time

    CVS Health Job OpportunityAs a Patient Service Representative at CVS Health, you will play a vital role in delivering exceptional patient care and support. Your key responsibilities will include:Key Responsibilities:Interacting with patients, physicians, caregivers, and internal departments to address questions and resolve issuesProviding a seamless...


  • Gondrecourt-le-Château, Grand Est, United States Colon & Rectal Surgery Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Colon & Rectal Surgery Associates. In this role, you will be responsible for patient registration, clinical support, and ensuring a seamless patient experience.Key Responsibilities:Greeting and Registration: Greet patients, collect necessary...


  • Gondrecourt-le-Château, Grand Est, United States Astrup Companies Full time

    Customer Service Representative Job DescriptionSterling Specialty Pharmacy, a part of Astrup Companies, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional customer service to patients and providers by scheduling deliveries, setting up delivery methods, and discussing delivery...


  • Gondrecourt-le-Château, Grand Est, United States Infinite Health Collaborative (iHealth) Full time

    Job SummaryThe Patient Services Representative is a vital member of our team at Infinite Health Collaborative (i-Health). As a full-time employee, you will be responsible for patient registration and check-in, as well as clinical support duties. This role requires a high level of customer service and communication skills, with the ability to work...


  • Gondrecourt-le-Château, Grand Est, United States Colon & Rectal Surgery Full time

    Job SummaryThe Patient Services Representative is a vital member of our team at Colon & Rectal Surgery Associates. This full-time position is responsible for patient registration and check-in, as well as clinical support duties. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job SummaryM Health Fairview is seeking a skilled Patient Registration Specialist to join our team at the M Health Fairview Vadnais Heights Clinic. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesGreets and welcomes patients into the clinic,...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job DescriptionAs a key member of the Revenue Cycle Management team at Fairview Health Services, this role is responsible for creating a positive first impression of our organization and ensuring an exceptional experience for patients and families. The ideal candidate will possess effective interpersonal skills, attention to detail, and a strong work...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at the M Health Fairview Vadnais Heights Clinic. As a key member of our front desk team, you will be responsible for greeting patients, verifying insurance and demographic information, and scheduling appointments with accuracy and...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Job SummaryBeacon Hill is seeking a skilled Customer Service Representative to provide empathetic support to customers, financial professionals, channel partners, and distributors through phone, email, and chat. This role involves remote work with occasional on-site requirements and requires a high degree of reliability and...


  • Gondrecourt-le-Château, Grand Est, United States Northwestern Mutual Full time

    Job SummaryThe Chief Financial Officer (CFO) at Northwestern Mutual is a strategic financial leader responsible for providing operational and programmatic financial support to the organization and its mission. As a key member of the executive leadership team, the CFO oversees the accounting and finance function for multiple network offices and district...


  • Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled Patient Care Management Coordinator to join our team at Fairview Health Services. As a key member of our healthcare team, you will be responsible for providing comprehensive care coordination to patients across the healthcare continuum.Key ResponsibilitiesManage patients across the healthcare continuum to achieve...