Revenue Operations Analyst

2 weeks ago

White Plains, New York, United States Wilson Elser Full time
Revenue Team Analyst

Overview

Wilson Elser is actively seeking a Revenue Team Analyst. This is a full-time, onsite role.

About the Firm

Wilson Elser is a comprehensive and leading defense litigation law firm dedicated to serving our clients with a team of over 1100 attorneys across 44 offices nationwide. Established in 1978, we are recognized among the top 200 law firms by The American Lawyer and ranked 43rd in The National Law Journal's survey of the largest law firms in the country.

Position Summary

Qualifications

  • Bachelor's degree required OR High School Diploma or GED Equivalent with a minimum of four (4) years of office experience, including at least two (2) years in collections or accounting.
  • Proficient in:
  • General Accounting principles
  • Microsoft Excel
  • Calculator operation and accuracy
  • PC-Based Word Processing
  • Grammatically correct English
  • AS400 - preferred but not mandatory
  • ARCS 3 - preferred but not mandatory
  • Strong verbal communication skills with clients, attorneys, and other firm personnel
  • Strong written communication skills, including the ability to read cursive
  • Keypunching
  • Organizational skills
  • Business telephone etiquette
  • Ability to work collaboratively and independently as needed
  • Effective time management skills
  • Daily communication with department management to report issues and successes
  • Proactive approach to prevent potential problems.

Key Responsibilities

  • Analyze aged accounts receivable data to identify balances that qualify for collection efforts.
  • Prepare follow-up correspondence and emails for all accounts receivable balances that meet the criteria for collections.
  • Make telephone calls to client contacts to discuss resolution of accounts receivable balances.
  • Track the status of invoices submitted electronically.
  • Confirm receipt of payments for electronically submitted invoices, including successfully appealed items.
  • Document all collection activities in the designated database.
  • Communicate all collection activities with the assigned Partner.
  • Analyze partial payments received from clients and engage in the appeal process.
  • Produce written documents (e.g., letters, faxes, memos) that clearly convey both simple and complex issues related to outstanding balances.
  • Review and reconcile payment histories by analyzing historical data.
  • Calculate percentages of invoice amounts using formulas.
  • Maintain a professional demeanor while communicating with Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
  • Effectively communicate simple and complex issues related to collections in a clear and concise manner.
  • Foster positive relationships with colleagues in both shared and virtual office environments.
  • Keep superiors informed on all progress and significant developments in primary responsibilities.
  • Independently produce high-quality work products.
  • Meet daily and monthly deadlines.
  • Follow established procedures in the execution of primary responsibilities.
  • Maintain neat, accurate, and current records.
  • Lift paper file boxes weighing no more than 30 lbs.
  • Utilize a ladder (no more than three (3) steps) to access files.

Why Consider This Opportunity?

  • Comprehensive benefits package
  • Generous paid time off plan
  • Significant growth and advancement opportunities
  • Corporate discount programs

Compensation

The annual salary range for this position is $50,000 to $70,000, with actual pay adjusted based on experience and other job-related factors as permitted by law.

Equal Employment Opportunity

We are committed to creating a work environment free of barriers and bias, where individual perspectives and talents are respected and valued. Our firm adheres to a policy of equal employment opportunity without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law.

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