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Revenue Operations Analyst

2 months ago

White Plains, New York, United States Wilson Elser Full time
Job Overview

Wilson Elser is actively looking for a Revenue Operations Analyst. This is a full-time, on-site role.

About the Firm
Wilson Elser is a prominent and comprehensive defense litigation law firm, dedicated to serving our clients with a team of over 1100 attorneys across 44 offices nationwide. Established in 1978, we are recognized among the top 200 law firms by The American Lawyer and ranked 43rd in The National Law Journal's survey of the largest law firms in the country.

Position Summary

Qualifications:

• A Bachelor's degree is required OR a High School Diploma or GED Equivalent with a minimum of four (4) years of office experience, including at least two (2) years in collections or accounting.

Knowledge of:

• General Accounting principles

• Proficiency in Microsoft Excel

• Accurate calculator usage

• PC-Based Word Processing

• Strong command of grammatically correct English

• Familiarity with AS400 and ARCS 3 is preferred but not mandatory

• Excellent verbal communication skills with clients, attorneys, and colleagues

• Strong written communication skills, including the ability to interpret cursive writing

• Keypunching skills

• Organizational abilities

• Professional telephone etiquette

• Ability to work collaboratively as part of a team and independently as needed

• Effective time management skills

• Daily communication with department management to report on issues and successes

• Proactive approach to problem prevention.

Key Responsibilities:

• Analyze aged accounts receivable data to identify balances suitable for collection efforts.

• Prepare follow-up correspondence for all accounts receivable balances that meet collection criteria.

• Conduct telephone outreach to client contacts to discuss resolution of outstanding balances.

• Monitor the status of electronically submitted invoices on the website.

• Confirm receipt of payments for electronically submitted invoices, including successfully appealed items.

• Document all collection activities in the designated database.

• Communicate collection activities with the assigned Partner.

• Analyze partial payments from clients and engage in the appeal process.

• Produce written communications (e.g., letters, faxes, memos) that clearly articulate both simple and complex issues related to outstanding balances.

• Review and reconcile payment histories by analyzing historical data.

• Calculate percentages of invoice amounts using appropriate formulas.

• Maintain a professional demeanor while communicating with regional offices, associates, partners, senior management, and client contacts.

• Clearly articulate simple and complex issues related to collections.

• Foster positive relationships with colleagues in both shared and virtual office settings.

• Keep supervisors informed of all progress and significant developments in primary responsibilities.

• Independently produce high-quality work products.

• Meet established daily and monthly deadlines.

• Adhere to prescribed procedures in performing primary responsibilities.

• Maintain organized, accurate, and up-to-date records.

• Lift file boxes weighing no more than 30 lbs.

• Use a ladder (up to three steps) to access files.

Why Join Us?

• Comprehensive Benefits Package

• Generous Paid Time Off Plan

• Exceptional Growth and Advancement Opportunities

• Corporate Discount Programs

Compensation decisions are influenced by various factors, including experience, education, licensure, geographic location, market demands, and other business needs. The anticipated salary range for this position is $50,000 to $70,000. Final salary offers may vary based on individual circumstances. This full-time position qualifies for benefits such as a 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details regarding participation in these benefit plans will be provided upon receiving an employment offer.

Interested in Joining Us?
Wilson Elser is committed to its clients and its employees. We invite you to consider becoming part of our team.

We strive to create a work environment free of barriers and bias, where individual perspectives and talents are respected and valued. Our firm is dedicated to ensuring equal employment opportunities without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law.