Veterinary Front Desk Coordinator

5 days ago


Queen Creek Arizona, United States San Tan Animal Hospital Full time
About This Opportunity

San Tan Animal Hospital is a leading provider of veterinary care in Queen Creek, Arizona, dedicated to delivering exceptional service to our clients and their pets. We are seeking a highly organized and compassionate Veterinary Receptionist to join our team.

Key Responsibilities
  • Manage client communication, scheduling, and record-keeping with precision and attention to detail.
  • Prioritize tasks, maintain a calm and organized demeanor, and adapt to changing situations.
  • Provide exceptional customer service, ensuring a positive experience for clients and their pets.
  • Assist with financial management, including cash handling, credit card processing, and maintaining accurate balances.
  • Utilize hospital computer systems to document medical records, communicate with clients and teammates, and manage hospital operations.
  • Advocate for pets through client education on preventative care, pet health needs, and treatment recommendations.
  • Maintain a positive attitude, demonstrate empathy towards clients, and treat pets with compassion and respect.
Requirements and Qualifications
  • Utilize standard office/business equipment with proficiency.
  • Knowledge of veterinary medical terminology and procedures.
  • Flexible schedule, including some weekend and vacation shifts.
  • Experience with veterinary software is preferred.
  • Ability to work independently and accept direction on assigned tasks.
  • Possession of strong organizational skills, critical thinking, and effective communication skills.
Benefits
  • Competitive hourly rate based on experience.
  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (401k).
  • Life Insurance (Basic, Voluntary & AD&D).
  • Short Term Disability.
  • Paid Time Off (Vacation & Public Holidays) - for eligible positions only.
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs.
  • Teladoc- FREE doctor access 24/7.
  • Discounted Veterinary Care.
  • EAP (Employee Assistance Program).
  • A collaborative working environment and opportunities for individual career growth.


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