Front Desk Associate
7 days ago
RealManage is a leading provider of community management services, dedicated to delivering exceptional solutions to homeowners' associations, condominium associations, and other community-based organizations.
Our mission is to provide comprehensive and innovative solutions that exceed the expectations of our customers, while fostering a work environment that encourages professionalism, growth, and diversity.
Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our community management team, you will be responsible for providing exceptional customer service to residents, guests, and staff, while ensuring the smooth operation of our community center.
Key Responsibilities- Provide warm and welcoming greetings to all guests, residents, and staff
- Respond to resident phone calls and redirect as necessary
- Assist with checking residents in and out of the fitness center and pool
- Facilitate amenity access by providing documentation and assistance as needed
- Update new and existing owner information in our systems
- Sort and distribute incoming mail and package deliveries
- Perform other operations as required to maintain workflow and meet schedules
- High school diploma or equivalent required; associate degree preferred
- Minimum 2-3 years of experience in administrative, customer service, or related field
- Excellent communication, writing, and phone etiquette skills
- Proficiency in MS Office, including Word, Excel, and PowerPoint
- Ability to work flexible hours, including evenings, nights, and weekends
- Positive, outgoing personality and ability to work as a team player
- Living in San Tan Valley or Queen Creek
- Ability to work independently and carry out assignments to completion
We offer a competitive hourly rate of $14.35 and a dynamic work environment that values professionalism, growth, and diversity. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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