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Front Desk Coordinator

2 months ago

Phoenix Arizona, United States Banner Rehabilitation Hospital – Phoenix Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Banner Rehabilitation Hospital – Phoenix. As a key member of our hospital staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Screen and direct visitors: Greet and screen all incoming visitors, directing them to the appropriate location while maintaining the security of the facility.
  • Provide excellent customer service: Assist visitors with requests and provide information about the hospital and its services.
  • Manage front desk operations: Ensure the front desk is staffed and operational during all hours of operation, including breaks and time off.
  • Communicate with hospital staff: Connect and transfer calls to the appropriate party, perform overhead paging, and notify the admissions coordinator of visitor requests and other important information.
  • Maintain accurate records: Log all incoming job applications and maintain accurate records of visitor sign-in and sign-out.
Requirements
  • High School Diploma or equivalent: Required.
  • Previous receptionist experience: Preferred.
Benefits

We offer a comprehensive benefits package, including:

  • Excellent Orientation Program: A comprehensive onboarding process to ensure a smooth transition into your new role.
  • Paid Time Off (PTO): Generous paid time off to relax and recharge.
  • Extended Illness Days (EID): Additional paid time off for illness or injury.
  • Health, Dental, and Vision Insurance: Comprehensive health insurance to protect you and your loved ones.
  • Prescription Coverage: Affordable prescription medication coverage.
  • Life Insurance: Life insurance to provide financial security for your loved ones.
  • Short- and Long-Term Disability: Disability insurance to protect your income in case of illness or injury.
  • Continuing Education and Tuition Reimbursement: Opportunities for professional growth and development.
  • 401(k) Retirement Plan: A retirement savings plan to help you plan for the future.
  • Personal and Family Medical Leave: Paid time off for family and medical needs.