Veterinary Front Desk Coordinator

4 days ago


Chandler Arizona, United States LifeCare Animal Hospital Full time
About This Opportunity

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at LifeCare Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional client service, managing patient records, and ensuring a smooth flow of operations.

Key Responsibilities
  • Receive and place calls to clients for scheduling purposes
  • Prioritize multiple tasks in a calm and organized manner
  • Maintain accurate and up-to-date client and pet records
  • Assist clients with necessary instructions, information, and invoices
  • Dispense prescription items as directed by veterinarians
  • Schedule future appointments and manage hospital computer systems
  • Manage financial transactions, including cash and credit card handling
  • Provide excellent customer service and communicate effectively with clients and teammates
  • Advocate for pets through client education on preventative care and treatment recommendations
  • Maintain a positive attitude and demonstrate empathy towards clients and compassion towards pets
Requirements
  • Utilize standard office equipment and software
  • Knowledge of veterinary medical terminology and procedures
  • Flexible schedule, including weekends and vacation shifts
  • Experience with veterinary software preferred
  • Ability to work independently and accept direction on assigned tasks
  • Possession of organizational skills and critical thinking
  • Strong verbal and written communication skills, good judgment, and ability to manage stressful situations
Benefits
  • Competitive hourly rate of $16.00
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays)
  • Educational assistance for veterinary technician programs
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)


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