Banquet Supervisor
4 days ago
The Mills House Hotel is a historic and prestigious hospitality establishment located in the heart of Charleston, South Carolina. Our hotel boasts a rich heritage and timeless elegance, providing a unique and upscale experience for our guests.
Job SummaryWe are seeking a highly skilled and experienced Banquet Supervisor to join our team. As a Banquet Supervisor, you will be responsible for overseeing the flawless execution of banquets and special events, ensuring impeccable service, attention to detail, and exceptional guest experiences.
Key Responsibilities- Coordinate and supervise all aspects of banquets and special events
- Ensure proper set-up, service, and breakdown of banquet rooms
- Train and motivate banquet staff to deliver exceptional service
- Collaborate with clients and event planners to customize menus and details
- Oversee event logistics, including audiovisual equipment, decor, and timing
- Maintain high standards of cleanliness and organization in banquet areas
- Handle guest inquiries, concerns, and special requests with professionalism
- Monitor and control banquet expenses and inventory
- Prefer minimum of 2 years of experience in banquet or event management
- Strong knowledge of banquet operations, including set-up and service standards
- Excellent leadership and communication skills
- Exceptional attention to detail and organizational abilities
- Ability to work in a fast-paced, high-pressure environment
- Customer-focused mindset with a passion for delivering exceptional experiences
- Proficiency in event management software and computer systems
- Flexibility to work evenings, weekends, and holidays as required
- Competitive compensation package
- Opportunities for career growth and professional development
- Supportive work environment and team culture
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) matching program
- Paid time off and holidays
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