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Part-Time Server at Gaillard Center

2 months ago

Charleston, West Virginia, United States Oak View Group Full time

Company Overview:
Oak View Group is a leading entity in venue development, management, and premium hospitality services within the live event sector. We provide a comprehensive solution for a range of prestigious venues and collaborate with renowned arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally.

Position Overview:
The Server plays a crucial role in delivering exceptional hospitality to guests in a dynamic and bustling environment.

Compensation:
This position offers an hourly wage ranging from $18.00 to $20.00, in addition to tips.

Benefits for Part-Time Roles:
Eligible employees can participate in a 401(k) savings plan with matching contributions.

Application Process:
This is an evergreen role, meaning applications are accepted continuously without a specific deadline.

Key Responsibilities:

  • Maintain a thorough understanding of the menu and any special offerings.
  • Deliver prompt, friendly, and professional service to banquet guests while ensuring clear communication.
  • Serve food items at the correct temperature and immediately upon availability from the kitchen, as per customer orders.
  • Ensure neat presentation of all ordered items, avoiding any spill-over.
  • Assist in pre-bussing tables and fully bussing tables during peak times.
  • Be available to work during high-demand periods.
  • Restock beverage stations as needed (ice, juices, glassware, sugar packets, etc.).
  • Exhibit high responsiveness to customer needs and requests.
  • Maintain a professional and tidy appearance.
  • Communicate effectively with wait staff, bus persons, bartenders, supervisors, and kitchen staff to enhance coordination and improve the dining experience for patrons.
  • Develop and maintain knowledge of bar offerings to accurately address patron inquiries.

Qualifications:

  • Prior experience in a fast-paced, high-volume setting is preferred.
  • A High School Diploma, G.E.D., or relevant food service experience is required.
  • Must obtain and keep a Food Handlers Card, Alcohol Awareness Certification, and complete other necessary compliance training.
  • Ability to thrive in a team-oriented, fast-paced, event-driven atmosphere.
  • Strong communication skills to interact respectfully and clearly with colleagues and guests, fostering a positive and cooperative work environment.

Commitment to Diversity:
At Oak View Group, we recognize that a diverse team is essential for driving innovation and success in the sports and live entertainment industry. We are dedicated to creating inclusive environments that reflect and celebrate the diverse communities we serve.

Equal Opportunity Employer:
Oak View Group is an equal opportunity employer. We do not discriminate against employees or applicants based on any legally recognized basis, including but not limited to veteran status, race, color, religion, sex, national origin, age, or disability.