Front Desk Support Specialist

3 days ago


Saint Louis, United States Planet Fitness - Midwest Management Group Full time
About the Job

We are looking for a talented Front Desk Support Specialist to join our team at Planet Fitness - Midwest Management Group. As a Front Desk Support Specialist, you will be responsible for creating a positive member experience by providing a superior level of customer service to our members, prospective members, and guests. This is a full-time opportunity with a competitive estimated salary of $42,500 per year, based on experience and location.

The ideal candidate will have a strong passion for fitness and health, excellent communication skills, and the ability to work in a fast-paced environment. If you are a team player who is dedicated to delivering outstanding customer experiences, we encourage you to apply.

Responsibilities
  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities, including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Facilitate needed updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.

Requirements
  • Candidate should have a customer service background or similar experience.
  • Basic computer proficiency is required.
  • A high school diploma/GED equivalent is necessary.
  • Must be 18 years of age or older.

Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 pounds.
  • Will occasionally encounter toxic chemicals during shift.


This is an exciting opportunity to join a dynamic team and make a positive impact on people's lives. If you are passionate about delivering exceptional customer service, we encourage you to apply today.

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