Front Desk Experience Specialist

3 weeks ago


Saint Clairsville, United States Comfort Inn St Clairsville Full time
Job Title: Front Desk Experience Specialist

We are seeking a highly skilled and experienced Front Desk Experience Specialist to join our team at Comfort Inn St Clairsville. As a key member of our front desk team, you will be responsible for ensuring every guest has a seamless and enjoyable stay with us.

Key Responsibilities:
- Deliver exceptional customer service and ensure a smooth check-in and check-out experience for all guests
- Manage guest complaints and resolve issues in a fair and professional manner
- Maintain the cleanliness and organization of the front desk and lobby area
- Assist other departments as needed

Requirements:
- Experienced customer service professional with a positive attitude
- Excellent communication and interpersonal skills
- Ability to work well under pressure and maintain a calm demeanor in challenging situations
- Basic math skills and ability to handle cash transactions accurately

Salary: $18-$22 per hour, depending on experience

About Us:
At Comfort Inn St Clairsville, we pride ourselves on providing exceptional service and amenities to our guests. Our team is dedicated to delivering a unique and memorable experience for every guest. If you are a skilled and experienced customer service professional looking for a new challenge, we encourage you to apply

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