Front Desk Support Associate

19 hours ago


St Louis, Missouri, United States Planet Fitness Full time

We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Support Associate. As a key member of our front desk team, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.

Your primary duties will include:

  • Greeting members, prospective members, and guests in a friendly and welcoming manner.
  • Handling all front desk related activities, including answering phones, checking members into the system, new member sign-ups, and taking prospective members on tours.
  • Facilitating needed updates to member accounts and responding to member questions and concerns in a timely and professional manner.

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a passion for fitness and health. You should also be punctual, reliable, and have a strong commitment to delivering exceptional customer service. The estimated salary for this position is $14.00 per hour.

We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for advancement. Our company culture values teamwork, respect, and open communication, making us an ideal place to grow and develop your career.



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