Front Desk Representative

4 days ago


St Louis, United States Percepta House Full time

Job Title: Front Desk Representative

Location: Saint Louis, MO

Job Type: Full-time

Job Summary:

We are seeking a friendly and organized Front Desk Representative to be the first point of contact for our clients, visitors, and employees. The ideal candidate will possess excellent customer service skills, have a strong attention to detail, and be capable of handling multiple tasks in a fast-paced environment. As a Front Desk Representative, you will be responsible for greeting guests, answering inquiries, and performing administrative tasks to ensure smooth operations.

Key Responsibilities:
  • Answer phone calls, take messages, and redirect calls as necessary.
  • Manage front desk email and respond to inquiries in a timely manner.
  • Maintain a clean and organized front desk area.
  • Assist with check-in/check-out procedures for visitors and clients.
  • Ensure the security of the premises by monitoring the entrance and verifying visitor credentials when necessary.
  • Perform general administrative duties such as filing, data entry, and managing office supplies.
  • Provide exceptional customer service by addressing client and visitor needs promptly and professionally.
  • Assist in other duties as assigned by supervisors or department heads.
Qualifications:
  • High school diploma or equivalent; additional certification in office administration or customer service is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to handle confidential information with discretion.
  • Positive attitude, professional appearance, and a team-oriented approach.


Job Posted by ApplicantPro


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