Front Desk Representative

4 days ago


Saint Louis, United States Hustle Notice Biz Full time
Front Desk Representative

Department: Bold MK

Employment Type: Full Time

Location: Saint Louis

Compensation: $17.80 - $25.00 / hour

Description

Job Title: Front Desk Representative

Location: Saint Louis, MO
Job Type: Full-Time
Department: Administration

Reports To: Office Manager / Front Desk Supervisor

The Front Desk Representative is the first point of contact for clients, visitors, and employees, responsible for creating a welcoming and professional environment. This role includes handling administrative duties, managing front office operations, and ensuring smooth communication between departments. The ideal candidate will have strong customer service skills, a professional appearance, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Customer Service:

  • Greet and assist visitors, clients, and staff in a friendly, professional, and efficient manner.
  • Answer incoming phone calls, directing inquiries to appropriate departments or personnel.
  • Handle inquiries, resolve issues, and provide information regarding services, schedules, or company policies.

Administrative Support:

  • Manage incoming mail, deliveries, and packages.
  • Maintain office supplies and order inventory when needed.
  • Schedule and confirm appointments, meetings, and conferences for staff.
  • Maintain accurate records and assist with data entry.

Front Desk Operations:

  • Ensure the front desk area is clean, organized, and presentable at all times.
  • Monitor visitor access and maintain security by following procedures.
  • Handle reservations, room bookings, and meeting room schedules.

Communication:

  • Act as the communication hub for the office, conveying messages to appropriate personnel in a timely manner.
  • Update office signage, directories, and digital communication systems as required.

Other Duties:

  • Assist with other administrative tasks and projects as needed.
  • Help onboard and train new front desk personnel.
  • Perform light clerical duties such as filing, photocopying, and faxing.

Skills, Knowledge and Expertise
  • High school diploma or equivalent required; some college preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management skills.
  • Ability to multitask and manage priorities effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
  • Friendly and professional demeanor with a customer-focused attitude.
  • Ability to maintain confidentiality and manage sensitive information.

Benefits
  • Competitive salary and potential bonuses.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.
  • Supportive team environment.


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