Assistant Branch Manager

3 days ago

Washington, Washington, D.C., United States United States Senate Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Branch Manager to join our team at the United States Senate Federal Credit Union. As a key member of our branch operations team, you will be responsible for assisting the Branch Manager in the day-to-day organization and direction of branch operations.

Key Responsibilities
  • Assist in directing the operation of member service and teller operations, ensuring a trained, motivated, professional staff capable of providing efficient and effective services to members.
  • Oversee the operation of teller and member services, ensuring proper scheduling, adherence to established policies, and the provision of quality cashier services.
  • Utilize tact and experience-based knowledge to resolve complex member problems, explaining specific account and loan policies and procedures, while representing the Credit Union in a professional manner and maintaining positive member relations.
  • Assist in interviewing, scheduling, training, assigning work, evaluating, and recommending the discipline and discharge of subordinates, while maintaining proper personnel records.
  • Provide individual employees with regular performance feedback, to include monthly review of incentive program and other measures of performance.
Requirements
  • High school diploma or equivalent and (5) five years relevant experience or Bachelor's degree in business or related field and one (1) year relevant experience required.
  • One year of progressively responsible experience in consumer lending, teller operations, collections, new accounts, banking regulations and overall branch operations required.
  • Excellent math and analytical skills required. Ability to manage multiple tasks and supervise multiple people in a fast paced environment.
  • Excellent problem-solving skills required. Proficiency with PC applications such as Outlook, Word and Excel required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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