Home Health Branch Coordinator

2 days ago


Washington, Washington, D.C., United States CenterWell Home Health Full time
Unlock Your Potential in Home Health

The Branch Coordinator role at CenterWell Home Health is a dynamic opportunity to provide exceptional support to our medical records and billing department. As a key member of our team, you will be responsible for coordinating day-to-day operations, managing agency supplies and mail, and processing accounts payable. Depending on branch census, you may also be assigned additional duties to ensure seamless delivery of our services.

Key Responsibilities:

  • Prepare patient assessment packets, including admission, recertification, and post-hospital packets, to ensure accurate and timely documentation.
  • Process signed and unsigned orders and 485s, adhering to Medicare guidelines and agency policies.
  • Monitor the Order Tracking Report weekly and reprocess unsigned orders as necessary to maintain compliance.
  • Date stamp received documents, excluding SOC paperwork and paper visit notes, and scan them into client charts within 24 hours.
  • Fax discharge/transfer summaries and episode detail summaries to physicians as tasks appear on the action screen.
  • Copy documentation and assist with ADR preparation to ensure accurate and timely claims processing.
  • Update HCHB and computer programs as required to maintain accurate records and ensure seamless operations.
  • Participate in the End of Period claim workflow, confirming signed orders and coordinating with the administrative team to release claims timely.
  • Adhere to and participate in Agency's mandatory HIPAA/Privacy Program and Employee Compliance Program.
  • Manage incoming telephone calls professionally, screening and routing calls to the appropriate agency staff.
  • Maintain and administer the phone system, including adding/revising voice mail boxes and managing the employee phone roster.
  • Process incoming and outgoing mail, and manage office supplies, including agency-specific forms.
  • Manage and order medical supplies as needed to ensure adequate stock levels.
  • Assist the Billing Department with EOE billing tasks to ensure accurate and timely claims processing.

Requirements:

  • Must possess a high school diploma or equivalent, typing, and clerical skills, with competence in computer applications.
  • Must have a minimum of two years' experience in the healthcare industry, with one year in home health.

About Us:

CenterWell Home Health is a leading provider of personalized, comprehensive home care services. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers, all working together to help patients rehabilitate, recover, and regain their independence.

Equal Opportunity Employer:

CenterWell Home Health is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional care to our patients.



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