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Home Health Branch Coordinator
2 months ago
The Branch Coordinator role at CenterWell Home Health is a dynamic opportunity to provide exceptional support to our medical records and billing department. As a key member of our team, you will be responsible for coordinating telephone and personnel communication systems, managing agency supplies and mail, and processing accounts payable. Depending on branch census, you may be assigned additional duties to ensure seamless operations.
Key Responsibilities:
- Prepare patient assessment packets, including admission, recertification, and post-hospital packets, ensuring timely and accurate processing.
- Process signed and unsigned orders and 485s, adhering to agency procedures and guidelines.
- Monitor the Order Tracking Report weekly and reprocess unsigned orders as necessary, maintaining accurate records and ensuring compliance.
- Date stamp received documents, excluding SOC paperwork and paper visit notes, and scan them into client charts within 24 hours.
- Fax discharge/transfer summaries and episode detail summaries to physicians as tasks appear on the action screen, maintaining effective communication.
- Copy documentation and assist with ADR preparation, ensuring accuracy and completeness.
- Update HCHB and computer programs as required, maintaining system integrity and efficiency.
- Complete End of Period claim workflow as part of Billing Specialist responsibilities, confirming signed orders and coordinating with the administrative team to ensure timely claim release.
- Adhere to and participate in Agency's mandatory HIPAA/Privacy Program and Employee Compliance Program, upholding confidentiality and integrity.
- Read and adhere to all Agency Policies and Procedures, following Employee Handbook Guidelines.
- Manage incoming telephone calls professionally, screening and routing calls to appropriate agency staff.
- Maintain and administer the phone system, including adding/revising voice mail boxes and managing accurate employee phone rosters.
- Process incoming and outgoing mail, ensuring timely and secure delivery.
- Manage and order office supplies, including agency-specific forms, as needed.
- Manage, order, and distribute medical supplies as required.
- Assist the Billing Department with EOE billing tasks, ensuring accurate and timely processing.
- Manage and process all accounts payable, routing to the appropriate corporate department as needed.
At CenterWell Home Health, we value our employees and strive to create a supportive and inclusive work environment. As a Branch Coordinator, you will have the opportunity to work with a diverse team of healthcare professionals, contributing to the delivery of high-quality patient care.
Requirements:
- High school diploma or equivalent, with typing and clerical skills.
- Competency with computers and ability to learn agency software.
- Minimum two years' experience in the healthcare industry, with one year in home health.
Benefits:
CenterWell Home Health offers a competitive benefits package, including medical, dental, and vision coverage, 401(k) retirement savings plan, paid time off, and opportunities for professional growth and development.
