Automation Systems Specialist

2 weeks ago

Allentown, Pennsylvania, United States FLSmidth & Co. AS Full time
Are you passionate about contributing to a sustainable future through innovative technology?

At FLSmidth, we are dedicated to addressing the climate challenge with our ambitious initiative, MissionZero, aimed at enabling our clients to achieve zero emissions in cement production.

The automation solutions we provide are essential to this mission, allowing plants to operate with enhanced reliability and efficiency while maximizing resource utilization.

Your expertise, curiosity, and commitment to change are vital to our success. Together, we empower our customers to produce the materials necessary for a better tomorrow.

JOB OVERVIEW:

The Field Engineer II role involves offering guidance for the installation, commissioning, maintenance, troubleshooting, and training related to FLSmidth Automation systems.

This specialist position is crucial for supporting our customers in optimizing equipment performance throughout the entire product lifecycle.

Support is provided both on-site and remotely, with a requirement for frequent short-term travel (up to 50%) for project needs.

KEY RESPONSIBILITIES:

The ideal candidate will operate independently as the technical service expert for FLSmidth Automation equipment.

A strong background in PLCs (Rockwell, Siemens) and Scada (ECS) is essential for successful equipment servicing.


  • Deliver installation, checkout, and commissioning advisory services for FLSmidth equipment.
  • Guide customers in implementing proper operations and maintenance procedures.
  • Conduct troubleshooting and provide accurate diagnostic assessments of equipment.
  • Develop action plans and prioritize tasks to ensure successful project/service completion, offering thorough analysis and realistic solutions.
  • Prepare and present timely, clear, and comprehensive reports.
  • Provide technical training to customers on FLSmidth Automation equipment.
  • Design and present training plans for various audiences and establish field standards.
  • Represent FLSmidth professionally, engaging with a diverse range of company and customer personnel to strengthen relationships.
  • Identify opportunities to enhance service program sales and spare parts orders; offer technical support for equipment proposals.
  • Ensure all work is conducted safely and adheres to applicable safety regulations.
QUALIFICATIONS / SKILLS:

Candidates should possess a minimum of 3 years of experience with PLC systems, including Rockwell and Siemens, as well as HMI Scada systems.

Key competencies for this role include, but are not limited to:

  • Proficiency in Microsoft OS and Server Hardware/Software, Network/Switch setup, and knowledge of Virtualization for Servers and Workstations.
  • Effective communication skills with customers, contractors, colleagues, and suppliers.
  • Strong organizational skills and the ability to manage time effectively on service sites.
  • Flexibility in work schedule and adaptability to changing assignment locations.
  • Capability to develop and deliver technical training seminars to various group sizes.
  • Familiarity with business software (Excel, Word, PowerPoint, etc.).
  • A valid driver's license.
  • Ability to obtain and maintain a valid USA passport or foreign passport with USA work authorization.
EDUCATIONAL BACKGROUND:

A Bachelor's degree in automation, software, or computer science engineering is required. Candidates with an Associate degree in similar fields may also be considered.

Significant relevant industry experience may substitute for formal education in special cases, at the discretion of the hiring manager (a high school diploma or equivalent is required).

WHAT WE VALUE:

  • Self-motivated with a problem-solving mindset.
  • A proven track record of personal growth and achievements.
  • The ability to build and maintain strong customer relationships.
  • Diverse field experience.
  • A Bachelor's degree in Engineering or relevant technical certification.
  • A sense of ownership and accountability.
WHAT WE PROVIDE:

  • Flexible home base location within the continental United States, ideally within 1 hour of a major airport.
  • Additional compensation for overtime hours worked beyond 40/week.
  • Field Service-specific bonus program.
  • Opportunities to experience different cities and cultures while traveling throughout the US and Latin America.
  • A global network of supportive colleagues and opportunities for growth.
  • Comprehensive benefits package including health, dental, disability, life, and voluntary insurance options.
  • Paid time off (PTO), 10 annual holidays, and parental leave.
  • Work-life balance with a flexible schedule to prioritize both professional and personal commitments.
  • Retirement preparation with a 401(k) plan and company matching.
  • Financial support for continuing education.
  • Annual bonuses for Professional Engineering licenses.
  • Employee Assistance Program.
  • An equal opportunity employer committed to fostering a diverse and inclusive workplace.
PHYSICAL REQUIREMENTS:

This role requires:
Frequent standing, use of hands for handling or feeling, and frequent communication. Occasional sitting, reaching, climbing, kneeling, and lifting/moving up to 50 pounds.

Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work is conducted in cement production and minerals processing facilities, necessitating the ability to work in extreme temperatures and navigate distances of up to 1/2 mile multiple times daily, including climbing stairs and machinery.

Employees may be exposed to moving mechanical parts, outdoor weather conditions, and various environmental factors. The noise level in the work environment is typically moderate, requiring frequent travel and time spent away from home.

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