Recreational Vehicle Service Specialist

2 weeks ago


Mission Viejo, California, United States Bish's Group Full time

Job Category :
Service

Requisition Number :
RVSER002594

Employment Type:
Full-Time

Responsibilities:
- Acquire and implement knowledge for customer readiness and orientation processes.

Independent Diagnostic Skills:
- Capable of performing diagnostics without oversight, ensuring quality and consistency in repairs.
- Learn and execute the installation of 5th wheel hitches and comprehensive brake control systems.
- Engage in customer-paid service tasks.
- Handle various RV units entering the service area.
- Pursue specialty certifications and maintain a clear educational trajectory.
- Deliver reliable repairs while achieving customer satisfaction benchmarks.
- Share expertise and best practices to uplift team performance.

Qualifications:
- Experience in the RV sector or relevant fields such as mechanical, plumbing, HVAC, electrical, or maintenance.
- A minimum of 2 years in a technical role is advantageous.
- Possession of personal tools is required.
- Physical capability to stand, stoop, crawl, and bend for extended periods.
- Ability to lift weights ranging from 25 to 50 lbs with assistance.
- Adaptability to work in diverse environments including varying temperatures, dust, and noise levels.
- Willingness to work flexible hours, including weekends.
- Maintain a neat, professional appearance.
- Exhibit a positive attitude and eagerness to learn.
- High school diploma or GED is necessary.
- Must pass background checks and drug screenings.
- Demonstrate behaviors aligned with the company's Vision, Mission, and Values in all interactions.

About Bish's Group:
Bish's Group stands as one of the largest family-operated RV dealerships nationwide. We are committed to delivering exceptional products and services that surpass customer expectations while fostering a welcoming environment akin to a family gathering.

Our organization is witnessing remarkable growth, with further expansion on the horizon. We offer outstanding opportunities for career advancement and are dedicated to supporting each employee's success.

We seek high achievers who set ambitious goals for themselves and are ready to invest the effort required to reach them. Our company thrives on a performance-driven culture, distinguishing ourselves by being "Different with a Purpose." Our core values are built on:
- Authenticity
- Enjoyment
- Results-oriented mindset

Reasons to Join Bish's Group:
- **Work-Life Balance:** The RV industry allows our associates ample time to engage in personal interests and spend quality time with loved ones.
- **Collaborative Environment:** We prioritize a respectful, enjoyable, and enriching workplace culture.
- **Accelerated Training:** We invest in top-tier industry training and mentorship to expedite your success. Our technicians' compensation reflects their productivity in RV troubleshooting and repairs, with pay increases tied to earned certifications.

Income Potential:
While there is a learning curve to becoming a Service Technician Pro, with dedication and training, our committed technicians can earn between $75,000 and $100,000 within 2-4 years, with top performers exceeding $100,000 annually.

Benefits:
- Comprehensive benefits package including medical, vision, dental, and supplemental coverages.
- 401K plan with a 5% match.
- Company-sponsored life insurance.
- Gym membership reimbursement.
- Opportunities for career advancement.
- Annual incentive trip for top performers.
- RV borrowing program.
- A vibrant team culture.

We are an equal opportunity employer and uphold a policy against discrimination and harassment based on various characteristics. Bish's Group honors military service members, veterans, and their families by fostering a military-friendly workplace.

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