Customer Service Representative
3 days ago
About SP+
SP+ is a leading provider of technology-driven parking and mobility solutions. Our mission is to make every moment matter for a world on the go.
Job Summary
We are seeking a Customer Service Representative to join our team at our Omaha, NE location. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient parking experience.
Key Responsibilities
- Customer Service
- Provide excellent customer service to clients and respond to their inquiries in a timely and professional manner.
- Resolve customer complaints and issues in a fair and efficient manner.
- Parking Operations
- Operate a cash register and process transactions accurately and efficiently.
- Count and reconcile cash and credit card transactions at the end of each shift.
- Maintain a clean and organized workspace, including the parking facility and surrounding areas.
- Teamwork
- Work collaboratively with other team members to achieve common goals and objectives.
- Communicate effectively with colleagues and management to ensure seamless operations.
Requirements
- Education and Experience
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Skills and Abilities
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Physical Demands
- Ability to stand for long periods and walk in a parking facility.
- Ability to lift up to 25 pounds and push/pull carts or equipment as needed.
What We Offer
- Competitive Pay and Benefits
- Competitive hourly rate.
- Opportunity for advancement and professional growth.
- Fun and Dynamic Work Environment
- Collaborative and supportive team culture.
- Opportunities for training and development.
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