Customer Service Representative

4 days ago


MagstattleBas, Grand Est, United States Centris Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Contact Center Representative. As a key member of our customer service team, you will be responsible for providing top-notch service to our valued members, answering their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Respond to member inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Work collaboratively with other teams to resolve complex issues and improve member experience
  • Meet or exceed performance metrics and quality standards
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a financial industry setting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive hourly rate and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) matching program and paid time off
Why Join Centris?

At Centris, we are committed to providing our members with exceptional service and support. As a Contact Center Representative, you will have the opportunity to make a real difference in the lives of our members and contribute to the success of our organization. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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