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Bilingual Customer Service Representative

2 months ago

MagstattleBas, Grand Est, United States Hhautomotive Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Hhautomotive. As a key member of our Customer Care Department, you will play a critical role in ensuring exceptional customer experiences.

Key Responsibilities
  • Handle incoming customer calls, including setting reservations and providing general assistance, for our Service Department customers.
  • Confirm customer reservations and provide service reminders.
  • Update customer information in our systems.
  • Assist customers with providing past service history reports.
What We Offer

As a Bilingual Customer Service Representative at Hhautomotive, you will enjoy a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to providing the best possible support for our customers.

Requirements
  • High school diploma or equivalent required.
  • At least 1 year of general business experience preferred.
  • Excellent communication and customer service skills.
  • Great computer/technology skills.
  • Punctuality with minimal absences.
  • High energy partnered with a positive attitude.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Business appropriate attire.
  • Detail oriented.
  • Desire to grow, learn, and advance within the company.