Head of Risk Management

2 weeks ago


West Des Moines, Iowa, United States Hy-Vee Food Stores Full time
Hy-Vee Food Stores - Senior Director, Risk Management

Location:
West Des Moines, Iowa

About Us:
At Hy-Vee, our workforce is our greatest asset. We are dedicated to providing exceptional service to our customers and fostering a supportive environment for our employees.

Position Overview:
The Senior Director of Risk Management is responsible for overseeing the operations and responsibilities of the Risk Management Department. This role is essential in aligning with Hy-Vee's commitment to customer service through effective risk management strategies.

Key Responsibilities:
1. Assess and evaluate risks associated with various operations.
2. Provide expert advice on insurance placements based on comprehensive risk analysis.
3. Analyze claim data to identify trends and recommend improvements.
4. Supervise and mentor members of the risk management team.
5. Develop and execute departmental strategies.
6. Manage non-litigated claims and coordinate with third-party adjusters to ensure efficiency and cost-effectiveness.
7. Review and allocate insurance costs across different departments.
8. Collaborate with retail locations to address claims and inquiries.
9. Deliver outstanding customer service to clients, employees, and vendors through effective communication.
10. Oversee the insurance needs of Hy-Vee subsidiaries.
11. Manage the budget and personnel allocations for the department.
12. Participate in compliance initiatives and provide safety training guidance.
13. Evaluate the return on investment for risk mitigation strategies.

Qualifications:
- Bachelor’s degree and a minimum of five years of relevant experience.
- Strong commitment to Hy-Vee's mission and values.
- Excellent verbal and written communication skills.
- Proven ability to build relationships and interact professionally with diverse individuals.
- Strong analytical and organizational skills.
- Proficient in standard office software and risk management tools.

Work Environment:
This position is primarily office-based, requiring the ability to manage multiple priorities and meet deadlines under pressure.

Confidentiality:
The role involves access to sensitive information, including financial data and insurance claims.

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