Membership Services Consultant

2 weeks ago


Scranton, Pennsylvania, United States LUV Car Wash Full time

LUV Car Wash, a rapidly expanding company with over 70 locations across multiple states, is seeking a dedicated Membership Services Consultant to join our dynamic team. Our mission is to establish ourselves as the premier car wash service in the industry.

Benefits:

*401K matching

*Comprehensive Health Benefits/HSA

*Vision Coverage

*Dental Insurance

*Life Insurance

*Paid Time Off (Vacation/Sick Time)

*Employee Discounts

*Employee Assistance Program

(Some benefits may require a one-year measurement period or age eligibility)

GENERAL SUMMARY OF DUTIES: We are in search of a results-oriented Membership Services Consultant who will actively engage with our customers. Your role will involve promoting our LUV monthly passes to enhance revenue growth, increase customer acquisition, and improve profitability.

Reports to: General Manager

FLSA Status: Non-Exempt

Physical Demands:

  • Ability to maneuver equipment and tools as necessary.
  • Capability to lift a minimum of 30 pounds.
  • Adaptability to various working environments.
  • Ability to stand for the duration of the shift.
  • Basic understanding of automotive features.
Essential Functions:
  • Promote and sell LUV membership passes utilizing knowledgeable retail sales techniques.
  • Build, develop, and sustain positive relationships with customers and businesses.
  • Meet established sales targets and objectives within designated timelines.
  • Inform customers about promotions, memberships, and products to ensure an exceptional service experience.
  • Exhibit strong relationship management skills and a willingness to accept feedback.
Job holders are expected to demonstrate relevant competencies for their position. All employees must stay informed about company policies and updates through appropriate channels, such as the internal employee website.

Requirements:
  • Preferred age of 18 years or older.
  • Physical capability to handle equipment and tools as needed.
  • Ability to lift a minimum of 30 pounds.
  • Professional demeanor in appearance and attitude.
  • Willingness to work outdoors in various weather conditions.
  • Attention to detail regarding safety and potential hazards.


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