Business Development Manager

22 hours ago


Owings Mills, Maryland, United States Krispy Kreme Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Krispy Kreme. As a key member of our management team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high standards of quality and safety.

Key Responsibilities

  • Customer Service: Provide exceptional customer service, ensuring that every guest has a positive experience in our shops.
  • Sales Growth: Work with the General Manager to achieve business plan objectives and drive sales growth through effective sales strategies and techniques.
  • Quality and Safety: Maintain high standards of quality and safety in our shops, ensuring that all products meet the Krispy Kreme standard.
  • Operations: Oversee daily operations, including production, equipment maintenance, and inventory management.
  • Leadership: Supervise shifts, lead by example, and demonstrate leadership skills to inspire and motivate team members.

Requirements

  • Education: High school diploma or equivalent required; some college education preferred.
  • Experience: Proven experience in sales, customer service, and management.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.

About Krispy Kreme

Krispy Kreme is a leading manufacturer and retailer of premium doughnuts and coffee. We are committed to delivering exceptional customer service and quality products to our guests.



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