Operations Team Lead

4 weeks ago


Washington, Washington, D.C., United States Crate&Barrel Full time
Operations Team Lead

We're seeking a highly organized and efficient Operations Team Lead to join our team at Crate and Barrel. As a key member of our operations team, you will play a crucial role in creating our striking merchandise design and ensuring that our stockroom is always running smoothly.

Key Responsibilities:

  • Lead designated functional team and manage associate workload
  • Coach associates on exceptional performance and maintain a strong visible presence in the department
  • Partner with Assistant Store Leaders to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures
  • Review KPI results and identify opportunities for improvement

Requirements:

  • Strong communication and interpersonal skills
  • High school diploma/GED or equivalent
  • 1+ years customer service or retail experience

What We Offer:

  • Competitive hourly rate: $22.00 - $28.00
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment

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