Customer Experience Team Lead

4 weeks ago


Washington, Washington, D.C., United States T.J. Maxx Full time
Customer Experience Team Lead

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Team Lead, you'll be responsible for promoting a positive and personalized shopping environment. Your key responsibilities will include:

  • Overseeing a team of associates to ensure seamless customer interactions
  • Training and coaching associates on customer service best practices
  • Addressing customer concerns and issues promptly and professionally
  • Coordinating breaks and ensuring a smooth store operation


Requirements

Strong leadership and communication skills
Ability to work in a fast-paced environment
Excellent customer service skills

What We Offer

T.J. Maxx offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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