HVAC Client Support Specialist
1 week ago
This position offers a competitive salary ranging from $13 - $19 per hour along with comprehensive benefits such as health and dental insurance, a 401(k) plan with company matching, paid time off (PTO), paid holidays, and time off for birthdays. Additionally, we provide a company gas card and flexible scheduling options.
ABOUT KERN HEATING & COOLING
Established in 1936, Kern Heating & Cooling Co. has become a trusted name in the Beach Park area, known for our high-quality heating and cooling solutions. Our commitment to integrity and excellence ensures that we only hire top talent, allowing us to maintain our reputation for reliability and quality service.
As a family-owned business, we prioritize a healthy work-life balance and invest in our employees through extensive training programs. We organize various team-building activities to foster strong relationships among our staff. Our goal is to reward hard work with competitive compensation, benefits, and perks.
A DAY IN THE LIFE OF AN HVAC CLIENT SUPPORT SPECIALIST
In this vital role, you will contribute significantly to our daily operations. Your day will begin with a readiness to address customer inquiries and resolve any issues they may encounter. You will promptly answer incoming calls, ensuring that every client feels valued and understood.
Your responsibilities will also include making outgoing calls to schedule appointments, follow up on pending jobs, and generate leads for our technicians. You will manage tasks such as ordering parts, processing warranties, and coordinating appointments for our maintenance agreement clients. Your passion for assisting customers will directly contribute to our company's success.
QUALIFICATIONS FOR AN HVAC CLIENT SUPPORT SPECIALIST
- Outstanding customer service abilities
- Capability to professionally handle customer inquiries and concerns
WORK SCHEDULE FOR AN HVAC CLIENT SUPPORT SPECIALIST
This role typically operates on a Monday - Friday, 8 AM - 4 PM schedule, with flexible hours available.
ARE YOU READY TO MAKE A DIFFERENCE?
If you believe you are well-suited for this customer service role, we encourage you to submit your application. We look forward to meeting you
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