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HVAC Client Support Specialist

2 months ago


Zion, Illinois, United States KERN HEATING & COOLING Full time
Job Listing: HVAC Client Support Specialist

Company: Kern Heating & Cooling

Location: Beach Park, IL

Overview: Kern Heating & Cooling is seeking a dependable and personable HVAC Client Support Specialist to enhance our team. If you thrive on customer interaction, maintaining organization, and being part of a respected company that prioritizes its workforce, this role may be ideal for you.

  • Competitive compensation ranging from $13 to $19 per hour
  • Comprehensive benefits package including health, dental, 401(k) with company contribution, paid time off, holidays, and birthday leave
  • Additional perks: gas allowance and adaptable work hours

About Kern Heating & Cooling: Established in 1936, Kern Heating & Cooling Co. has built a reputation in Beach Park for delivering exceptional heating and cooling solutions. Our commitment to customer satisfaction is reflected in our quality service and reliability across all projects. Become part of our supportive work environment.

Daily Responsibilities: As an HVAC Client Support Specialist, you will play a crucial role in our daily operations. Your tasks will include addressing customer inquiries, coordinating appointments, and ensuring that customer requirements are fulfilled promptly and effectively.

Required Skills:
- Excellent customer service abilities
- Proficient in managing customer concerns with professionalism

Experience in the HVAC sector is advantageous. Familiarity with ServiceTitan dispatch software is a plus. If you possess a proactive mindset, strong communication skills, attention to detail, the ability to multitask, and good telephone etiquette, you will be well-suited for this position.

Work Schedule: Standard hours are typically Monday to Friday, 8 AM to 4 PM (flexible scheduling options available).