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Customer Engagement Specialist

2 months ago

Zion, Illinois, United States TCC Wireless Full time
Wireless Retail Consultant

TCC Wireless, a T-Mobile Premium Retailer, is looking for a Full-Time Wireless Retail Consultant to enhance our customer service experience.
  • Competitive base salary plus commission
  • Dynamic and energetic work environment
  • Enthusiastic about the telecommunications sector
  • Fosters strong relationships with clients and team members
Key Responsibilities:
- Delivers exceptional customer service
- Achieves sales targets through customer engagement
- Cultivates relationships across various channels
- Supports store management functions
- Adheres to company policies and procedures
- Maintains an inviting store atmosphere
- Identifies customer needs and offers assistance
- Meets performance objectives

Required Qualifications:
- High School Diploma or equivalent
- Minimum of 6 months experience in retail or sales
- Authorized to work in the United States
- Availability to work evenings, weekends, and holidays
- Professional demeanor with a positive attitude
- Strong communication abilities
- Reliable means of transportation
- Capable of standing for extended periods

Offered Benefits:
- Comprehensive medical, dental, and vision coverage
- 401k retirement plan with matching
- Discounts on mobile services
- Opportunities for professional development and advancement

About TCC Wireless:
TCC Wireless, LLC is dedicated to providing equal employment opportunities and fostering a workplace free from discrimination. We embrace diversity and inclusion within our workforce.

Additional Information:
- This job description is subject to change at any time.

TCC Wireless, LLC is an equal opportunity employer committed to maintaining a harassment-free work environment.