Leave of Absence Coordinator

1 day ago

Cedar Rapids, Iowa, United States Sedgwick Full time
About the Role

Sedgwick is seeking a skilled Leave of Absence Coordinator to join our team. As a Leave of Absence Coordinator, you will play a critical role in analyzing reported leave requests, ensuring compliance with client plans, state and federal regulations, and providing exceptional customer service.

Key Responsibilities
  • Analyze reported leave requests, including Family Medical Leave (FMLA), unpaid state, military, and company-specific leave claims, to determine eligibility and certification in compliance with client plans, state and federal regulations.
  • Establish and maintain accurate records of leave claims, ensuring timely and efficient processing.
  • Communicate decisions and on-going expectations clearly and professionally with claimants and clients.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal stakeholders to ensure seamless communication and efficient processing of leave claims.
Requirements
  • High school diploma or equivalent required.
  • One (1) year of administrative experience or equivalent combination of education and experience required.
  • FMLA administration experience preferred.
  • Excellent analytical and interpretive skills, with the ability to exercise judgment in accordance with well-defined policies and procedures.
  • Strong organizational and multitasking skills, with the ability to meet deadlines and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
What We Offer
  • A stable and consistent work environment in an office and/or virtual setting.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan.
  • Opportunities for career growth and development, with a focus on employee empowerment and recognition.
  • A diverse and inclusive work environment, with a commitment to diversity, equity, and inclusion.
Why Join Sedgwick?

Sedgwick is a leading provider of claims management and benefits services, with a reputation for excellence and a commitment to customer satisfaction. As a Leave of Absence Coordinator, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a meaningful contribution to our organization.

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