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Studio Operations Coordinator

2 months ago

Cedar Rapids, Iowa, United States Waxing the City of South DakotaNorth DakotaIowa Full time
Position Overview

The Studio Operations Coordinator plays a vital role in shaping the overall client experience at our beauty studio. This position serves as the initial and final point of contact for clients, making it essential for the success of our operations. We seek individuals who are dedicated to fostering a welcoming and supportive environment, contributing to our mission of enhancing self-esteem through beauty services.

Key Responsibilities
  • Welcome and check in clients upon arrival, ensuring a warm and professional atmosphere.
  • Assist clients with inquiries, providing information about our service offerings, product selections, and membership options.
  • Manage appointment schedules effectively, offering creative solutions to enhance the client experience.
  • Support service providers by maintaining an organized front desk operation.
Additional Duties
  • Reschedule appointments as necessary.
  • Engage in community outreach initiatives to promote our services.
Role Accountability

The Studio Operations Coordinator reports directly to the Studio Manager and collaborates with all ownership members, ensuring adherence to established customer service standards for both internal and external clients.

Qualifications

Required Skills:

  • Proven customer service experience.
  • Strong communication skills, capable of initiating and managing client interactions.
  • Effective problem-solving abilities.
  • Team-oriented mindset with a willingness to collaborate.
  • Exceptional attention to detail and ability to multitask.

Preferred Experience:

  • Background in salon or beauty industry, or retail sales.
Benefits
  • Competitive compensation package.
  • Positive company culture.
  • Opportunities for professional growth.