Medical Office Coordinator

3 days ago


Phoenix Arizona, United States HonorHealth Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at HonorHealth. As a Medical Office Coordinator, you will be responsible for admitting clients to the hospital, collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems.

Key Responsibilities:
  • Admit clients to the hospital, ensuring all patients are efficiently and accurately registered and prioritized during periods of high volume.
  • Greet patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards.
  • Process pre-registered accounts, complete registration and admissions information by obtaining patient demographic, insurance, financial, and medical information in accordance with revenue cycle criteria.
  • Obtain required signatures on all medical, financial, and compliance documents, prepare supportive paperwork, including patient identification bands to assure accurate patient identification in accordance with Red Rule Policies.
  • Scan all appropriate documents into the electronic medical and financial record, including patient identification, insurance cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts, and any other pertinent paperwork.
  • Responsible for adhering to all third-party payer requirements, including Medicare, Medicaid, managed care, Blue Cross, and commercial plans, verify insurance eligibility and coverage, and execute appropriate insurance notification procedures.
  • Initiate notifications to insurances as required, check for medical necessity, and follow appropriate procedures depending on results.
  • Request and accept payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, and co-insurance responsibilities, and pre-payments for uninsured or underinsured patients.
  • Collaborate within the multi-disciplinary healthcare team to facilitate and ensure patient satisfaction and maximization of reimbursement.
Requirements:
  • High School Diploma or GED required.
  • 6 months of medical office, hospital registration/business/banking/medical insurance office/customer service experience required.


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