Guest Service Representative

2 weeks ago


Ashland, Oregon, United States Northwest x Southern Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Northwest x Southern Hospitality. As a key member of our front desk team, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and coordination of hotel services.

Key Responsibilities:
  • Respond to guest reservations requests and answer telephones in a professional and courteous manner
  • Handle guest compliments and complaints in a timely and effective manner
  • Coordinate hotel services, including room assignments and amenities
  • Balance an assigned house bank and handle cash and credit transactions
Requirements:
  • High school diploma or equivalent GED
  • Prior hotel and hospitality experience preferred
  • Excellent organizational, communication, and problem-solving skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
About Us:

Northwest x Southern Hospitality is a leading hospitality company with a commitment to excellence and customer satisfaction. We offer a range of benefits and perks, including paid holidays, PTO, and sick leave, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.



  • Ashland, Oregon, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Northwest x Southern Hospitality. As a key member of our front desk team, you will be responsible for ensuring exceptional guest experiences and driving revenue optimization through efficient check-in, check-out, and coordination of hotel...


  • Ashland, Oregon, United States Northwest x Southern Hospitality Full time

    Unlock Your Potential in HospitalityAt Northwest x Southern Hospitality, we're passionate about delivering exceptional guest experiences and creating opportunities for our team members to grow and thrive. As a Guest Service Representative/Front Desk Clerk, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    About the Role:We are seeking a highly motivated and professional Host to join our team at Ashland Springs Hotel. As a Host, you will be responsible for providing exceptional customer service to our clients and guests. Your main goal will be to ensure that our guests have a positive and memorable experience while visiting our establishment.Key...


  • Ashland, Oregon, United States North Pacific Management Full time

    Job Summary: We are seeking a skilled Server to join our team at North Pacific Management. As a Server, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Guest Service: Warmly greet and interact with guests, ensuring a positive experience throughout their visitOrder...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a memorable experience from check-in to check-out.Key Responsibilities:Guest...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    Front Desk Agent Opportunity at Ashland Hills HotelWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest experiences at Ashland Hills Hotel. As the first point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Greet and Check Guests In/Out:...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Lithia Springs Resort. As the primary point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience from check-in to check-out.Key ResponsibilitiesGuest Services: Greet and check guests in/out...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    Front Desk Agent Job DescriptionWe are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our team at Ashland Hills Hotel. As the first point of contact for our guests, you will be responsible for providing accurate and timely information and services in a courteous manner, ensuring an exceptional guest experience from check-in to...


  • Ashland, Oregon, United States North Pacific Management Full time

    Job Summary: We are seeking a skilled Server to join our team at North Pacific Management. As a Server, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Warmly greet and interact with guests, ensuring a positive experience throughout their visitTake accurate orders and...


  • Ashland, Oregon, United States North Pacific Management Full time

    Job Title: Counter ServerWe are seeking a skilled and friendly Counter Server to join our team at Luna Café. As a Counter Server, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a positive experience throughout their...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Front Desk Agent OpportunityWe are seeking a professional and detail-oriented Front Desk Agent to provide exceptional guest experiences at Lithia Springs Resort. As the first point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Greet and check guests in/out...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Efficiently check...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Front Desk Agent OpportunityWe are seeking a skilled and friendly Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience from check-in to check-out.Key Responsibilities:Efficiently check guests in and out,...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    Ashland Springs Hotel in Ashland, OR is seeking a Front Desk Agent to provide exceptional guest service and ensure a seamless hotel experience.The ideal candidate will be a people-oriented professional who is always willing to help guests. As a Front Desk Agent, you will be responsible for greeting and checking in/out guests in a friendly and efficient...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    Front Desk Agent Job DescriptionAshland Springs Hotel is seeking a Front Desk Agent to provide exceptional guest service and ensure a smooth check-in and check-out experience for our guests.Key Responsibilities:Ensure guests are greeted and checked in/out of the hotel in a friendly and efficient manner.Obtain guest identification and credit/check approval as...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    Front Desk Agent Opportunity at Ashland Hills HotelWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest experiences at Ashland Hills Hotel. As the first point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Greet and Check Guests In/Out:...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Efficiently check guests in and out,...


  • Ashland, Oregon, United States Lithia Springs Resort Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Process guest...


  • Ashland, Oregon, United States North Pacific Management Full time

    Job SummaryWe are seeking a skilled Server to join our team at Luna Café. As a Server, you will be responsible for providing exceptional service to our guests, ensuring a positive experience throughout their visit. This role requires strong interpersonal and communication skills, as well as the ability to work in a fast-paced environment.Key...