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Front Desk Representative

1 month ago

Ashland, Oregon, United States Lithia Springs Resort Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.

Key Responsibilities:

  • Efficiently check guests in and out, processing payments and obtaining necessary identification
  • Communicate and fulfill special guest requests in a timely and professional manner
  • Respond to guest inquiries and resolve complaints in a courteous and professional manner
  • Manage and reconcile shift transactions, including cash drops and guest accounts
  • Drive company vehicles as needed and maintain a clean and organized work area

Requirements:

  • High school diploma or equivalent required; hospitality experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • A competitive hourly rate of $16.50-$17.50
  • A comprehensive benefits package, including paid time off and employee assistance program
  • Opportunities for professional growth and development in a dynamic and supportive work environment

Why Work for Us:

  • We are an equal opportunity employer and value diversity in our workplace
  • We offer a supportive and inclusive work environment that promotes teamwork and collaboration
  • We are committed to providing exceptional customer service and ensuring a positive experience for our guests