Guest Service Representative

5 days ago


Ashland, Oregon, United States Northwest x Southern Hospitality Full time
Unlock Your Potential in Hospitality

At Northwest x Southern Hospitality, we're passionate about delivering exceptional guest experiences and creating opportunities for our team members to grow and thrive. As a Guest Service Representative/Front Desk Clerk, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.

Key Responsibilities:
  • Provide exceptional customer service and respond to guest inquiries and requests
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Coordinate hotel services, such as room maintenance and amenities
  • Handle cash, make change, and balance the house bank
  • Develop and maintain a positive and professional attitude, ensuring a warm and welcoming environment for guests
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plans and paid time off
  • Team member travel discounts and entertainment industry perks
Qualifications:
  • High school diploma or equivalent GED
  • Prior hotel and hospitality experience preferred
  • Excellent communication, organizational, and problem-solving skills

We're committed to creating a workplace that's inclusive, respectful, and supportive of all team members. If you're passionate about delivering exceptional guest experiences and growing your career in hospitality, we encourage you to apply today.



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