Server Representative

4 weeks ago

Ashland, Oregon, United States North Pacific Management Full time

Job Summary: We are seeking a skilled Server to join our team at North Pacific Management. As a Server, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Guest Service: Warmly greet and interact with guests, ensuring a positive experience throughout their visit
  • Order Taking and Serving: Take accurate orders and efficiently serve guests
  • Menu Knowledge: Develop in-depth knowledge of our menu, mercantile items, and local area to assist guests
  • Shift Checklists and Cleanliness: Complete shift checklists and maintain cleanliness and organization of the café
  • Transactions and Inventory: Process transactions and handle cash accurately, and stock and maintain inventory of café and mercantile items
  • Feedback and Relationships: Provide timely feedback to management regarding customer experiences, and develop genuine relationships with guests, especially repeat customers
  • Food Safety and Policies: Adhere to food safety standards and company policies

Requirements:

  • Restaurant Experience: Restaurant experience is a plus, but not required (on-the-job training provided)
  • Barista Experience: Barista experience is beneficial, but not mandatory
  • Permits: Food handler's permit and OLCC permit required (or ability to obtain them)
  • Interpersonal and Communication Skills: Excellent interpersonal and communication skills
  • Work Environment: Ability to work in a fast-paced environment and maintain composure under pressure
  • Availability: Flexible availability, including weekends and holidays
  • Physical Ability: Physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds
  • Attention to Detail: Strong attention to detail and organizational skills
  • Self-Motivation: Self-motivated with the ability to work independently and as part of a team

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