Front Desk Representative
3 weeks ago
We are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our team at Ashland Hills Hotel. As the first point of contact for our guests, you will be responsible for providing accurate and timely information and services in a courteous manner, ensuring an exceptional guest experience from check-in to check-out.
Key Responsibilities:- Greet and Check Guests In/Out: Efficiently and professionally check guests in and out, ensuring a smooth and welcoming experience.
- Process Guest Payments: Process guest payments and obtain necessary identification, maintaining a secure and accurate environment.
- Communicate and Fulfill Special Requests: Communicate and fulfill special guest requests, providing exceptional service and exceeding expectations.
- Respond to Guest Inquiries: Respond to guest inquiries promptly and positively, providing accurate and helpful information.
- Manage and Resolve Guest Complaints: Manage and resolve guest complaints professionally and courteously, ensuring a positive outcome.
- Answer Phone Calls: Answer phone calls promptly and route them appropriately, maintaining a professional and courteous demeanor.
- Promote Hotel Amenities: Promote hotel amenities, events, and special packages, encouraging guests to take advantage of our offerings.
- Communicate with Other Shifts: Communicate effectively with other shifts, ensuring seamless transitions and a smooth operation.
- Complete Daily Checklist Tasks: Complete daily checklist tasks, maintaining a clean and organized work area.
- Handle Cash Transactions: Handle cash transactions accurately, maintaining a secure and accurate environment.
- Post Charges to Guest Accounts: Post charges to guest accounts, ensuring accurate and timely billing.
- Reconcile Shift Transactions: Reconcile shift transactions and prepare cash drops, maintaining a secure and accurate environment.
- Drive Company Vehicles: Drive company vehicles as needed, maintaining a safe and responsible operation.
- Manage Guest Mail and Messages: Manage guest mail, messages, and wake-up calls, ensuring a smooth and welcoming experience.
- Perform Additional Duties: Perform additional duties as assigned, maintaining a flexible and adaptable attitude.
- Maintain a Clean and Organized Work Area: Maintain a clean and organized work area, ensuring a safe and efficient operation.
- Conduct Yourself Professionally: Conduct yourself professionally at all times, maintaining a positive and respectful attitude.
- Ensure a Safe Working Environment: Ensure a safe working environment, maintaining a secure and healthy operation.
- Foster Good Working Relationships: Foster good working relationships with all departments, maintaining a collaborative and supportive atmosphere.
- Comply with Hotel Policies: Comply with all hotel policies and procedures, maintaining a secure and accurate environment.
We offer a competitive hourly rate of $16.50-$17.50, as well as a range of benefits, including a retirement plan, local discounts, paid time off, and great EAP benefits. We are an equal opportunity employer and welcome applications from all qualified candidates.
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Lithia Springs Resort Full timeFront Desk Agent OpportunityWe are seeking a skilled and friendly Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience from check-in to check-out.Key Responsibilities:Efficiently check guests in and out,...
-
Front Desk Representative
3 weeks ago
Ashland, Oregon, United States Ashland Hills Hotel Full timeFront Desk Agent Opportunity at Ashland Hills HotelWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest experiences at Ashland Hills Hotel. As the first point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Greet and Check Guests In/Out:...
-
Front Desk Representative
2 weeks ago
Ashland, Oregon, United States Ashland Springs Hotel Full timeFront Desk Agent Job DescriptionAshland Springs Hotel is seeking a Front Desk Agent to provide exceptional guest service and ensure a smooth check-in and check-out experience for our guests.Key Responsibilities:Ensure guests are greeted and checked in/out of the hotel in a friendly and efficient manner.Obtain guest identification and credit/check approval as...
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Lithia Springs Resort Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Lithia Springs Resort. As the primary point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience from check-in to check-out.Key ResponsibilitiesGuest Services: Greet and check guests in/out...
-
Front Desk Representative
5 days ago
Ashland, Oregon, United States Lithia Springs Resort Full timeFront Desk Agent OpportunityWe are seeking a professional and detail-oriented Front Desk Agent to provide exceptional guest experiences at Lithia Springs Resort. As the first point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Greet and check guests in/out...
-
Front Desk Representative
3 weeks ago
Ashland, Oregon, United States Ashland Springs Hotel Full timeAshland Springs Hotel in Ashland, OR is seeking a Front Desk Agent to provide exceptional guest service and ensure a seamless hotel experience.The ideal candidate will be a people-oriented professional who is always willing to help guests. As a Front Desk Agent, you will be responsible for greeting and checking in/out guests in a friendly and efficient...
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Lithia Springs Resort Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Efficiently check...
-
Front Desk Representative
3 weeks ago
Ashland, Oregon, United States Lithia Springs Resort Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Process guest...
-
Front Desk Representative
3 weeks ago
Ashland, Oregon, United States Ashland Hills Hotel Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Ashland Hills Hotel. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Process guest...
-
Front Desk Representative
3 weeks ago
Ashland, Oregon, United States Ashland Springs Hotel Full timeFront Desk Agent Job DescriptionAshland Springs Hotel in Ashland, OR is seeking a Front Desk Agent to provide exceptional guest service and ensure a smooth check-in and check-out experience.Key Responsibilities:Ensure guests are greeted and checked in/out of the hotel in a friendly and efficient manner.Obtain guest identification and credit/check approval as...
-
Front Desk Representative
3 weeks ago
Ashland, Oregon, United States Ashland Hills Hotel Full timeFront Desk Agent Opportunity at Ashland Hills HotelWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest experiences at Ashland Hills Hotel. As the first point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Greet and Check Guests In/Out:...
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Ashland Springs Hotel Full timeFront Desk Agent Job DescriptionAshland Springs Hotel in Ashland, OR is seeking a Front Desk Agent to provide exceptional guest service and ensure a smooth check-in and check-out experience.Key Responsibilities:Ensure guests are greeted and checked in/out of the hotel in a friendly and efficient manner.Obtain guest identification and credit/check approval as...
-
Front Desk Representative
23 hours ago
Ashland, Oregon, United States Lithia Springs Resort Full timeFront Desk Agent Role SummaryWe are seeking a detail-oriented and customer-focused Front Desk Agent to provide exceptional guest experiences at Lithia Springs Resort. As the primary point of contact, you will be responsible for delivering accurate and timely information and services in a courteous manner.Key Responsibilities:Guest Check-in/Check-out: Greet...
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Lithia Springs Resort Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a memorable experience from check-in to check-out.Key Responsibilities:Guest...
-
Front Desk Associate
2 weeks ago
Ashland, Oregon, United States Northwest x Southern Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative/Front Desk Clerk to join our team at Northwest x Southern Hospitality. As a key member of our front desk team, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and coordination of hotel services.Key...
-
Front Desk Representative
2 days ago
Ashland, Oregon, United States Lithia Springs Resort Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Efficiently check guests in and out,...
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Lithia Springs Resort Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures...
-
Front Desk Representative
4 days ago
Ashland, Oregon, United States Ashland Hills Hotel Full timeJob OverviewAshland Hills Hotel is seeking a skilled and courteous Front Desk Agent to provide exceptional guest experiences from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures efficiently and professionallyManage guest payments and obtain necessary identificationCommunicate and fulfill special guest requestsRespond to guest...
-
Front Desk Representative
2 days ago
Ashland, Oregon, United States Lithia Springs Resort Full timeWe are seeking a professional and detail-oriented Front Desk Agent to join our team at Lithia Springs Resort.Key Responsibilities:Greet and check guests in/out efficiently and professionallyProcess guest payments and obtain necessary identificationCommunicate and fulfill special guest requestsRespond to guest inquiries promptly and positivelyManage and...
-
Front Desk Representative
4 weeks ago
Ashland, Oregon, United States Ashland Springs Hotel Full timeJob SummaryAshland Springs Hotel is seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a seamless hotel experience.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and provide top-notch customer service.Key ResponsibilitiesEnsure guests...