Current jobs related to Patient Access Specialist - Pittsburgh, Pennsylvania - Highmark Health

  • Patient Access Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Key ResponsibilitiesAs a Patient Access Specialist I at the University of Pittsburgh Medical Center, you will play a critical role in ensuring the accuracy and integrity of patient demographic information. Your primary responsibilities will include reviewing and verifying patient data, scheduling appointments according to physician templates, and maintaining...

  • Patient Access Coordinator

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Patient Access SpecialistAt Metro Community Health Center, we are seeking a highly skilled Patient Access Specialist to join our team. This role is responsible for providing exceptional patient service, ensuring accurate and efficient registration and scheduling processes, and maintaining compliance with all policies and procedures.Key...

  • Dental Patient Access Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Title: Dental Patient Access SpecialistAt Metro Community Health Center, we are seeking a highly skilled and compassionate Dental Patient Access Specialist to join our team. As a key member of our dental front office, you will play a vital role in ensuring a positive experience for our patients.Job Summary:The Dental Patient Access Specialist is...

  • Dental Patient Access Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Title: Dental Patient Access SpecialistAt Metro Community Health Center, we are seeking a highly skilled and compassionate Dental Patient Access Specialist to join our team. As a key member of our dental department, you will play a vital role in ensuring that our patients receive exceptional care and service.Job Summary:The Dental Patient Access...

  • Patient Access Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States SSI People Full time

    Job Description:As a Patient Access Specialist at SSI People, you will play a vital role in ensuring patients have access to the healthcare services they need. This position requires a high level of customer empathy and soft skills, with experience in patient care and healthcare case management engagement.Key Responsibilities:Respond to inbound and outbound...

  • Patient Access Coordinator

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Summary:This position is responsible for providing exceptional patient service and support at Metro Community Health Center. The Patient Access Specialist will be the first point of contact for patients, handling scheduling, registration, and financial collections with a high level of accuracy and attention to detail.Key Responsibilities:Provide...

  • Patient Access Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job SummaryThis position is responsible for providing exceptional patient service and support at the Metro Community Health Center. The Patient Access Specialist will be the first point of contact for patients, handling scheduling, registration, and financial collections with a high level of accuracy and attention to detail.Key ResponsibilitiesProvide...

  • Patient Access Coordinator

    7 days ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Summary: We are seeking a highly skilled Patient Access Specialist to join our team at Metro Community Health Center. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced environment with high call volumes.Key Responsibilities:Provide exceptional customer service to patients and their familiesCollect and...

  • Patient Access Coordinator

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job SummaryThis position plays a vital role in the delivery of primary care to patients and families of Metro Community Health Center. As a Patient Access Specialist, you will be responsible for patient scheduling, registration, financial collections, and daily clerical support.Key ResponsibilitiesProvide exceptional customer service and build strong...

  • Dental Patient Access Coordinator

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Title: Dental Patient Access SpecialistWe are seeking a highly organized and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. As a key member of our front office staff, you will play a critical role in ensuring the smooth flow of patients through our dental department.Key Responsibilities:Assist patients...

  • Dental Patient Access Coordinator

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Title: Dental Patient Access SpecialistJob Summary:We are seeking a highly organized and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient...

  • Dental Patient Access Coordinator

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Title: Dental Patient Access SpecialistJob Summary:We are seeking a highly organized and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient...

  • Patient Access Coordinator

    1 week ago

    Pittsburgh, Pennsylvania, United States AHN Neighborhood Hospital Full time

    Job SummaryThe Patient Access Specialist/Front Office position at AHN Neighborhood Hospital serves as a liaison between patients, payers, and healthcare team members. This role requires excellent communication and organizational skills to facilitate patient tracking and billing. Key responsibilities include obtaining and verifying demographic information,...

  • Dental Patient Access Coordinator

    1 week ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job Title: Dental Patient Access SpecialistJob Summary:We are seeking a highly organized and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. The successful candidate will be responsible for providing exceptional patient care and administrative support to our dental clinic.Key Responsibilities:Ensure a...

  • Patient Access Coordinator

    3 days ago

    Pittsburgh, Pennsylvania, United States AHN Neighborhood Hospital Full time

    The Patient Access Specialist plays a vital role in ensuring seamless patient care at AHN Neighborhood Hospital. This position serves as a liaison between patients, payers, and healthcare team members, facilitating patient tracking and billing by obtaining and verifying accurate demographic information.Key ResponsibilitiesMaintain compliance with EMTALA,...

  • Dental Patient Access Coordinator

    6 days ago

    Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.Key ResponsibilitiesAssist...

  • Patient Access Coordinator

    1 week ago

    Pittsburgh, Pennsylvania, United States Highmark Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at Highmark Health. As a key member of our Patient Access team, you will play a critical role in ensuring seamless patient experiences and efficient access to our services.Key ResponsibilitiesScheduling and Preregistration: Conduct scheduling and preregistration functions,...

  • Patient Access Coordinator

    1 week ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    Job Summary:We are seeking a highly skilled Patient Access Coordinator to join our team at Allegheny Health Network. As a key member of our Patient Access department, you will be responsible for ensuring seamless patient access to our healthcare services. Your primary focus will be on scheduling, pre-registration, financial clearance, authorization, and...

  • Patient Access Coordinator

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Trinity Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and families.ResponsibilitiesManage...

  • Patient Access Coordinator

    6 days ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Key Responsibilities: Provide exceptional customer service to patients and families Ensure accurate and efficient patient registration and access to medical services Collaborate with healthcare teams to coordinate patient care Maintain accurate and confidential patient recordsAbout the Role:As a Patient Access Representative at the University of Pittsburgh...

Patient Access Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Highmark Health Full time

Position Overview

This role is essential in executing various processes related to scheduling, pre-registration, financial clearance, authorization, and referral validation, as well as providing pre-serviceability estimations and collections within Patient Access. The position plays a crucial role in shaping the initial impression of Highmark Health's services for patients, families, and external clients. It is vital to communicate information clearly, ensuring that patients and their families comprehend what to expect and understand their financial obligations. This role carries the responsibility of clinical and financial risk for the organization when gathering and documenting patient information.

Key Responsibilities

  • Prepare and send billing for consultations and tests conducted at non-Epic facilities.
  • Address CRM requests for appointment scheduling.
  • Manage cash drawer balancing and closure in Epic.
  • Prepare deposit slips and process bank deposits, confirming transactions in the Epic deposit tool.
  • Conduct pre-registration tasks, including validating patient demographic details and verifying medical benefits and insurance coverage.
  • Collect copayments and outstanding balances, posting payment transactions without calculating estimates.
  • Secure authorizations for office visits, tests, and procedures.
  • Facilitate patient check-in and check-out processes.
  • Register patients for billing not captured through Epic, organizing manual billing and forwarding to billers.
  • Scan documents into EPIC and prepare charts for office visits.
  • Proactively schedule and follow up on testing, managing follow-up reports.
  • Handle phone communications, take messages, and relay information to patients.
  • Manage charge review and claim edit work queues.
  • Effectively manage the waitlist.
  • Coordinate procedure scheduling with patients and hospitals, promoting MY CHART sign-up.
  • Sort, distribute, and prepare incoming and outgoing mail, providing information about services, physicians, and facilities.
  • Communicate with physicians and mid-level providers regarding scheduling and patient issues, including no-shows.
  • Order supplies to maintain adequate inventory levels.
  • Support medical record requests.
  • Identify and report office issues proactively to the supervisor.
  • Perform additional duties as assigned.

Qualifications

Minimum Requirements:

  • High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
  • At least one year of relevant experience, preferably in a medical environment, financial services, or a high-demand customer service setting.
  • Proficiency in operating a PC and utilizing software applications.

Preferred Qualifications:

  • Familiarity with medical terminology and experience in obtaining insurance verifications.
  • Experience in a call or service center environment.

Highmark Health and its affiliates are committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We also prohibit discrimination against all individuals based on race, color, age, religion, sex, national origin, sexual orientation/gender identity, or any other category protected by applicable federal, state, or local law.

EEO is The Law

We strive to make our site accessible to all users. For assistance regarding website accessibility or help with the application process, please reach out to our HR Services.