Patient Access Coordinator

1 day ago


Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time
Job Summary

This position plays a vital role in the delivery of primary care to patients and families of Metro Community Health Center. As a Patient Access Specialist, you will be responsible for patient scheduling, registration, financial collections, and daily clerical support.

Key Responsibilities
  • Provide exceptional customer service and build strong relationships with patients and their families.
  • Create new accounts by collecting registration data from new patients and maintaining accuracy of patient insurance information.
  • Collect co-pays, payments, and balances, as required by office policies.
  • Enter patient payments and maintain accurate records in the computer system.
  • Check patients in and out for scheduled appointments and answer incoming calls from patients.
  • Triage calls within the department and obtain and enter new patient demographics.
  • Maintain compliance with all policies, procedures, and laws.
Requirements
  • High School Diploma or equivalent required.
  • Demonstrated knowledge of medical terminology and HIPAA required.
  • Successful completion of a medical receptionist or related program or 1 year of medical office experience.
Physical Requirements

This role requires the ability to sit for extended periods, use hands to manipulate objects, and talk and hear. Close vision is also required.



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