Patient Access Coordinator
4 weeks ago
We are seeking a highly skilled Patient Access Coordinator to join our team at Allegheny Health Network. As a key member of our Patient Access department, you will be responsible for ensuring seamless patient access to our healthcare services. Your primary focus will be on scheduling, pre-registration, financial clearance, authorization, and referral validation, as well as creating a positive patient experience.
Key Responsibilities:
* Conduct scheduling and pre-registration functions, validating patient demographic data and identifying and verifying medical benefits.
* Obtain limited clinical data based on service required and correct and update all necessary data to ensure timely and accurate bill submission.
* Verify insurance information through payor contacts via telephone, online resources, or electronic verification system, and identify payor authorization/referral requirements.
* Identify all patient financial responsibilities, calculate estimates, collect liabilities, and post payment transactions as appropriate in the ADT system, and perform daily reconciliation.
* Deliver a positive patient experience by cooperating with and maintaining excellent working relationships with patients, AHN leadership and staff, physician offices, and designated external agencies or vendors.
Requirements:
* High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
* One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment.
* Experience operating a PC and using software applications.
Preferred Qualifications:
* Medical terminology and obtaining insurance verifications.
* Call/Service Center experience.
Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement:
This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
-
Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeKey Responsibilities: Provide exceptional customer service to patients and families Ensure accurate and efficient patient registration and access to medical services Collaborate with healthcare teams to coordinate patient care Maintain accurate and confidential patient recordsAbout the Role:As a Patient Access Representative at the University of Pittsburgh...
-
Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at Highmark Health. As a key member of our Patient Access team, you will play a critical role in ensuring seamless patient experiences and efficient access to our services.Key ResponsibilitiesScheduling and Preregistration: Conduct scheduling and preregistration functions,...
-
Patient Access Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States AHN Neighborhood Hospital Full timeThe Patient Access Specialist plays a vital role in ensuring seamless patient care at AHN Neighborhood Hospital. This position serves as a liaison between patients, payers, and healthcare team members, facilitating patient tracking and billing by obtaining and verifying accurate demographic information.Key ResponsibilitiesMaintain compliance with EMTALA,...
-
Patient Access Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States Trinity Health Full timeJob Summary:We are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a key member of our South Side location, you will be responsible for managing all non-clinical operations, including communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, and insurance registration. Your excellent...
-
Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Metro Community Health Center Full timeJob Summary: We are seeking a highly skilled Patient Access Specialist to join our team at Metro Community Health Center. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced environment with high call volumes.Key Responsibilities:Provide exceptional customer service to patients and their familiesCollect and...
-
Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States AHN Neighborhood Hospital Full timeJob SummaryThe Patient Access Specialist/Front Office position at AHN Neighborhood Hospital serves as a liaison between patients, payers, and healthcare team members. This role requires excellent communication and organizational skills to facilitate patient tracking and billing. Key responsibilities include obtaining and verifying demographic information,...
-
Dental Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Metro Community Health Center Full timeJob Title: Dental Patient Access SpecialistJob Summary:We are seeking a highly organized and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. The successful candidate will be responsible for providing exceptional patient care and administrative support to our dental clinic.Key Responsibilities:Ensure a...
-
Dental Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Metro Community Health Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Dental Patient Access Specialist to join our team at Metro Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.Key ResponsibilitiesAssist...
-
Patient Access Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Trinity Health Full timeAbout the RoleThis Patient Access Representative position is designed to provide high-quality service to all individuals served and customers in a courteous and professional manner. The ideal candidate will have experience with clerical/administration functions, confidentiality, multi-tasking, and working well within a team-based approach.Key...
-
Patient Access Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Trinity Health Full timeAbout the Role:This position is designed to provide high-quality service to all individuals served and customers in a courteous and professional manner. As a Patient Access Representative, you will be responsible for performing clerical and administrative duties to maintain program and registration operations, including communications, data entry, filing,...
-
Patient Support Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States ConnectiveRx Full timeOverview:The primary purpose of this role is to facilitate effective communication between physicians, medical office staff, and internal medical staff to support patient hub services. This involves engaging in regular communication, managing issue tickets, and coordinating patient enrollment activities. As a Patient Support Specialist, you will work...
-
Patient Support Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States ConnectiveRx Full timeJob SummaryThe Patient Support Specialist will engage in regular communication with physicians, medical office staff, and internal medical staff to support and coordinate patient hub services. This will involve inbound phone calls, issue ticket management, and live chat interactions.Key ResponsibilitiesRespond to basic program inquiries from medical office...
-
Patient Access Director
4 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob SummaryThis role oversees and leads all administrative and fiscal components for patient access points within the Allegheny Health Network (AHN), including inpatient, outpatient, emergency, and ancillary registration, scheduling, pre-registration, cash management/posting, and bed management where applicable.Key ResponsibilitiesDevelop and implement...
-
Patient Services Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeDepartment Overview:The University of Pittsburgh's Vaccination and Health Connection Hub is a leading provider of healthcare services, offering access to vaccines and wellness programs for the Pitt community.We are seeking a highly motivated and patient-centered individual to join our team as a Patient Services Coordinator.The ideal candidate will possess...
-
Patient Access Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob SummaryThis role is responsible for providing exceptional patient experience by ensuring seamless access to healthcare services. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGather and verify patient demographic...
-
Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob Summary:This role provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. They will assist the RN in the care of acutely...
-
Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob SummaryWe are seeking a highly skilled Intake Coordinator to join our team at the UPMC Center for Liver Care. The successful candidate will be responsible for managing initial intakes of referred patients and coordinating care for patients with liver disease in collaboration with the medical team.Key ResponsibilitiesManage referral sources and ensure...
-
Patient Experience Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States UPMC Full timePatient Experience CoordinatorWe are seeking a compassionate and detail-oriented Patient Experience Coordinator to join our team at UPMC Magee-Womens Hospital. As a Patient Experience Coordinator, you will be responsible for providing exceptional service and support to patients, families, and visitors during their stay with us.Key Responsibilities:Provide...
-
Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States North Pittsburgh Oral Surgery Full timeJob SummaryNorth Pittsburgh Oral Surgery is seeking a highly skilled and organized Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for delivering exceptional customer service, managing administrative tasks, and effectively communicating with patients, doctors, and staff.The ideal candidate will have excellent...
-
Patient Experience Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob SummaryWe are seeking a skilled and compassionate Patient Experience Coordinator to join our team at the University of Pittsburgh Medical Center. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and support.Key ResponsibilitiesDestination Coordination: Greet hospital guests warmly...